Similar Jobs
Fintech • Financial Services
Manage and optimize credit product performance, analyze portfolio trends, build client relationships, and present recommendations for strategic initiatives.
Top Skills:
ExcelPower BIPythonSQLTableau
Artificial Intelligence • Cloud • eCommerce • Enterprise Web • Software • Design • Generative AI
As a Senior DevOps Engineer, you'll manage Webflow's build systems, oversee development environments, enforce best practices, and mentor junior team members to enhance efficiency and delivery in software development.
Top Skills:
AWSCi/CdDockerInfrastructure As Code (Iac)KubernetesNode.jsPulumi
Artificial Intelligence • Cloud • eCommerce • Enterprise Web • Software • Design • Generative AI
The Staff Data Scientist will lead projects to drive insights, define business metrics, advance experimentation, and collaborate with various teams to enhance user experience and product performance.
Top Skills:
PythonRSQL
Job Overview
Provide first-level technical support and assistance to end users during regular business hours, Monday through Friday. Resolve hardware, software, and network issues promptly to ensure smooth IT operations and high user satisfaction.
Key Responsibilities- Respond to IT support requests via phone, email, and ticketing system during Monday to Friday business hours, typically 8 AM to 5 PM or 9 AM to 6 PM.
- Troubleshoot and resolve desktop, laptop, printer, mobile device, and software issues.
- Manage user accounts and access permissions using Active Directory or similar tools.
- Assist with hardware setups, software installations, and basic network troubleshooting.
- Document user problems, resolutions, and follow up to ensure issue closure.
- Collaborate with IT teams to escalate and resolve complex issues.
- Maintain IT asset inventory and contribute to knowledge base resources.
- Provide excellent customer service with clear communication.
- 3+ years of experience in IT help desk or support roles.
- Familiarity with Windows and macOS environments.
- Strong problem-solving and communication skills.
- Ability to work Monday-Friday during business hours (e.g., 8:30 AM to 5 PM).
- Experience with Active Directory, ticketing systems, and basic networking.
What you need to know about the Calgary Tech Scene
Employees can spend up to one-third of their life at work, so choosing the right company is crucial, not just for the job itself but for the company culture as well. While startups often offer dynamic culture and growth opportunities, large corporations provide benefits like career development and networking, especially appealing to recent graduates. Fortunately, Calgary stands out as a hub for both, recognized as one of Startup Genome's Top 100 Emerging Ecosystems, while also playing host to a number of multinational enterprises. In Calgary, job seekers can find a wide range of opportunities.
