OnStar Digital Marketing Lead

Posted Yesterday
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Detroit, MI
Hybrid
Mid level
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
The Role
The OnStar Digital Marketing Lead oversees the execution of people-based digital marketing campaigns, focusing on strategy, project management, and team collaboration. This role involves managing multiple campaigns, analyzing data, and optimizing marketing strategies to ensure successful outcomes across various channels.
Summary Generated by Built In

Description
This role is categorized as hybrid. This means the successful candidate is expected to report to GM Global Technical Center three times per week, at minimum.
The OnStar Digital Marketing Lead is a key role within OnStar Performance Marketing to ensure that OnStar and its agency partners flawlessly execute people-based digital marketing campaigns through cross-channel lens.
The Digital Marketing Lead is accountable for the strategy and oversight of people-based digital marketing campaigns. They are solution-drive, organized, foster inclusive collaboration and have exceptional people skills. They have a keen understanding of leveraging cross-channel media to create highly targeted marketing campaigns, utilizing all OnStar channels. They can oversee multiple campaigns simultaneously, managing highly segmented audiences, ensuring key milestones, deliverables and approvals are achieved on time. This individual will have a testing mentality, constantly seeking to experiment, learn, and optimize marketing strategies based on data-driven insights.
The Digital Marketing Lead will help foster a positive and collaborative work environment across OnStar teams, Communications, Product, Brand, Sales, Media, Owner Growth, Strategy, Legal, and agencies.

  • Lead project management for campaign development, cross-channel integration and program execution using OnStar and third-party data.
  • Define project scope, goals, and deliverables and drive the planning & execution of simultaneous integrated projects.
  • Track project progress and identify potential risks, effectively anticipating, identifying, and driving resolution to eliminate bottlenecks.
  • Support analytics with closed-loop reporting on cross-channel/cross-tier marketing efforts.
  • Partner with Sales and analytics for product attribution of campaigns.
  • Partner with teams to develop high propensity conquest audiences and measurement.
  • Evaluate, improve, develop, and deploy cross-channel marketing strategies.
  • Leverage data and insights to target effective and efficient channels.
  • Drive continual process improvement initiatives; both corporate-driven as well as individually designed
  • Horizon plan, identify and schedule leadership reviews.
  • Exemplify attention to detail and flawless execution.


Additional Description
Requirements:

  • Bachelor's degree required, preferred in marketing, business or other related
  • 3-5 years of marketing/ad agency experience preferred; automotive and/or diverse industry experience
  • Broad marketing skillset and ability to effectively collaborate across functions
  • Excellent written and verbal communication skills


Skills and Abilities:

  • Ability to work well in a complex team environment
  • Ability to work effectively with others
  • Ability to effectively manage multiple assignments and prioritization to meet deadlines
  • Ability to synthesize data into critical information and insights
  • Ability to make/recognize effective trade-off decisions that balance multiple considerations
  • Excellent oral and written communications skills
  • Highly developed presentation skills both in the development and delivery of presentation
  • High level of expertise within Microsoft Office Suite, specifically Excel and PowerPoint


This role may be eligible for relocation benefits.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

The Company
HQ: Detroit, MI
165,000 Employees
Hybrid Workplace
Year Founded: 1908

What We Do

At General Motors, our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all.

Our industry and company are undergoing a once-in-a-lifetime technological transformation, which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.

Why Work With Us

At General Motors, our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward, together. We’re building vehicle software alongside its hardware, hands-free driving that will lead to autonomy, and EVs that charge your home for an all-electric future.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Roles that are categorized as Hybrid mean that the successful candidate is expected to report onsite to the designated facility at least three times per week or other frequency as dictated by the business.

Typical time on-site: 3 days a week
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