Project Manager, Customer Connections

The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.

Job Description

If you are a current AESO employee or contractor, please view openings and apply through our internal site at Workday.  

The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results. 

Reporting to the Manager, Program and Customer Connection, we are looking for a Project Manager, Customer Connections to facilitate the delivery of customer connection projects in accordance with the AESO’s Connection Process. You will be responsible for the daily coordination of internal project resources, market participants and transmission facility owners. In addition, you will be accountable for project planning and scheduling, communication, risk mitigation, decision making while ensuring appropriate customer support and meeting committed project objectives and milestones.   

As the Project Manager, you may be the sole lead on a project or part of a cross-functional team on a larger project and are responsible for the team and task management required for project delivery. You are required to make decisions on behalf of the project and the AESO. Your role requires a consultative approach to decision-making, which includes identifying risks and gathering input from both internal and external stakeholders. As the leader of a project team, you manage daily team priorities, collaboration, team dynamics, and project delivery performance.

This full-time opportunity offers a competitive salary, paid vacation and flex time, health and dental benefits, mental health support, a defined contribution pension plan, and learning and development opportunities as part of your overall compensation package. We support a hybrid work environment, where the team is in the office on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays are flexible for where you work best.  

Signs you will enjoy working in this team: 

• You are a critical thinker who enjoys solving complex problems, mitigating challenging risks, and making tough decisions.

• You enjoy taking ownership of project outcomes by driving for results, anticipating risks, communicating clearly and consistently, mentoring teams, and fostering internal and external collaboration.

• You are naturally curious and have strong technical and business acumen to understand the fundamental components of complex projects, establish interdependencies, resolve conflicts, make informed decisions, and guide the project team.

• You demonstrate initiative and strong communication and negotiation skills.

• You can prioritize and manage multiple projects and responsibilities in parallel.

• You thrive in a fast-paced, dynamic environment and are excited by the opportunity to contribute to transformative industry change.

• You enjoy working with a team of bright professionals and participating in lively debates.

• You embrace change and adapt with ease.

• You value working in a diverse environment—our team celebrates varied backgrounds, experiences, and perspectives.

• You have an adaptable nature, with experience working with both business leaders and technical specialists.

• You bring a practical, innovative, collaborative, and solution-focused approach to challenges.

Accountabilities include but are not limited to:

Initiation

• Confirm project scope with the Customer, ensuring all required information has been received.

Planning 

• Establish project scope, schedule, resource and communication requirements.  

• Determine required stakeholders.  

• Develops risk management plans. 

Execution

• Direct and manage work activities required for the project.  

• Ensure all aspects of quality are achieved for project deliverables.  

• Effectively communicate with all stakeholders for input, decisions, and updates.  

• Manage project priorities and delivery process checkpoint gates.  

• Identify and resolve project issues.  

• Manage projects in accordance with legislation, regulations and rules that govern AESO activities. ​ 

Monitoring and Controlling

• Validate project progress and quality.  

• Maintain complete, accurate and up-to-date information about project status, schedule, accountabilities, and outcomes.  

• Validate and control project scope and changes, including schedule changes.  

• Monitor project resourcing commitments; identify and work to resolve resource conflicts.  

• Control of project communications with internal and external stakeholders.  

• Identify and mitigate risks, maintaining and monitoring an up-to-date risk register, including project interdependencies.  

• Report on project progress, risks and other updates to the Program Manager/Director, Customer Grid Access.  

Closing  

• Close out of projects as required by AESO processes.  

• Identify and implement project management and delivery improvements with the Program Support Team.  

What you’ll bring to us:

• A bachelor’s degree (Engineering, Science, Business, or other related field), or an equivalent combination of education and experience.   

• Project Management certification (PMP) is considered an asset.   

• 10 years of industry experience, including 5 years of hands-on project management experience, preferably in utilities  

• A solid understanding of project delivery methodologies. 

• Proficiency in Microsoft Office suite to produce project deliverables. 

• Experience in a regulated industry, preferably utilities and specifically electricity transmission development, is considered an asset.  ​​ 

Application deadline: June 5, 2026

#LI-Hybrid 

If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.

The Alberta Electric System Operator is unable to accept unsolicited agency resumes.

The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the "AESO") is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of the Protection of Privacy Act (POPA) of Alberta.

As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 4 of POPA.