Jobs at 1Password

The Senior Manager, Implementation and Onboarding at 1Password leads customer onboarding, technical implementation, and team strategy, focusing on enhancing customer success and securing relationships post-sale.

Own and grow a portfolio of Commercial and Mid-Market customers, driving adoption, value realization, retention, and expansion. Act as a trusted security advisor on Identity and Access Management, deliver renewals and forecasts, execute success plans, engage executives, identify upsell opportunities, and operate with rigorous forecasting, health scoring, and CRM hygiene.

The role involves developing, testing, and maintaining software systems, collaborating with cross-functional teams, and mentoring junior developers while ensuring high code quality.

Lead GTM intelligence and AI strategy for Revenue Operations: build AI/LLM-powered insight products, deploy an AI agent platform, translate CRM/usage/financial data into decision-grade outputs, partner with senior GTM leaders, and build a high-performing GTM Engineering team to operationalize AI across sales, marketing, and success.

The Senior Developer will enhance self-service experiences, drive product growth through experimentation, and collaborate with cross-functional teams for measurable outcomes.

As a Senior Developer in Partnership Engineering, you'll design integration patterns, build tooling for partnerships, and lead technical designs for complex integrations.

Lead product strategy and roadmap for Machine Identity within the Developer & AI team. Own OKRs, write PRDs/PRFAQs, prioritize initiatives, drive quarterly planning, surface customer needs through research and engagement, and collaborate with engineering, design, and go-to-market teams to deliver secure machine identity solutions for developers and enterprises.

Lead organization-level architecture and technical direction for product engineering. Design and operate scalable, secure distributed systems and platform patterns, integrate AI safely into customer-facing products, improve reliability/observability, and drive cross-team alignment and long-term engineering sustainability.

Lead marketing analytics and data strategy for B2B SaaS Marketing. Design measurement frameworks, own attribution, funnel and lifecycle analysis, forecasting, and marketing investment recommendations. Partner with senior marketing leaders and cross-functional teams to build data foundations, enable AI-assisted analytics, and mentor analysts to raise analytical standards.

Lead product marketing for Enterprise Password Manager: own messaging, positioning, competitive strategy, launches, and field enablement. Translate technical concepts (passkeys, machine credentials, zero-knowledge) into narratives for IT, security engineers, and CISOs. Build competitive intelligence, inform product strategy, and produce sales tools that drive displacement of incumbents.

Lead product marketing for 1Password's core products, managing a PMM team and owning positioning, narrative, GTM execution, competitive intelligence, field enablement, product strategy influence, and external thought leadership across enterprise identity, secrets, and device trust in an AI-reshaped market.

Develops communications strategy and thought leadership for cybersecurity, identity, access management, and AI topics. Responsibilities include media relations, executive communications, contributed content, event and speaking strategies, rapid response, narrative development, journalist engagement, and communications measurement. The role translates complex technical concepts into credible messaging for developer, business, and security audiences while collaborating with marketing, product, engineering, security, legal, sales, executives, and agencies.

Leads consolidated financial planning, forecasting, budgeting, and reporting for a high-growth SaaS company. Partners with Engineering, Product, Design, G&A, CTO, and CISO organizations on R&D investment, cloud and AI spending, gross margin, and unit economics. Oversees planning systems, process improvements, KPI management, public-company readiness, and strategic initiatives while building and developing a high-performing finance team.

Provide compensation expertise across merit, promotion, equity, market pricing, benchmarking, pay equity, and related projects. The role validates data, maintains models, prepares analyses and recommendations, coordinates equity awards, advises HR partners and business leaders, and improves compensation processes, documentation, tools, and templates. This senior six-month contract requires strong analytical, communication, organizational, and project-management skills while handling sensitive employee information with discretion.

Lead the global renewals function for a B2B SaaS company, overseeing renewal managers, retention outcomes, forecasting, negotiations, risk management, and expansion opportunities. Build scalable renewal processes, playbooks, commercial workflows, AI-assisted systems, and enablement programs. Coach managers and teams, partner with Customer Success, Sales, RevOps, Finance, Legal, Support, Solutions Engineering, and Product, and provide strategic insight into renewal performance and customer retention.

Develop and maintain full-stack or backend enterprise software for multi-tenancy, linked accounts, policy management, and administrative experiences. Build and test production systems while helping migrate from a monolith to microservices. Collaborate across teams, contribute to architecture and documentation, review code, mentor junior developers, plan technical work, and participate in on-call support.

Design, launch, and optimize digital customer journeys and lifecycle campaigns to drive trial activation, product adoption, retention, and expansion. Use customer and product signals, experimentation, cohort analysis, and cross-functional collaboration to improve engagement and measurable outcomes.

Develop and maintain 1Password browser extension features for filling, saving, and unified sign-in experiences. Responsibilities include coding, testing, debugging, documentation, code reviews, production support, planning, cross-functional collaboration, mentoring, and on-call rotation. The role requires TypeScript and React proficiency, with browser extension and web API experience preferred.

Build AI agents, data products, automated workflows, and analysis tools for go-to-market teams. Integrate data from Salesforce, Gong, and other systems; create reports, alerts, and manager briefs; improve revenue operations processes; and evaluate AI outputs for accuracy, privacy, security, adoption, and effectiveness. Partner with Sales, Solutions, Customer Experience, Channel, and Revenue Operations teams to define requirements and improve decision-making.

Build and scale 1Password’s Commercial Deal Desk within Revenue Operations. The role partners with Sales, Finance, Legal, and cross-functional teams on complex deals, advising on pricing, terms, discounting, renewals, amendments, and approvals. Responsibilities include reviewing Salesforce CPQ quotes, improving commercial processes and workflows, creating playbooks and training, implementing automation and AI solutions, and using deal data to improve quality, efficiency, and revenue integrity.