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Own the global Marketplace P&L, forecasting, margin analysis, KPI reporting, and predictive financial models. Forecast existing customer ARR and NRR, analyze customer and redemption behavior, and identify expansion opportunities. Partner with Finance, Customer Success, Merchandising, Product, BI, IT, and vendors to improve marketplace performance. Build analytics infrastructure, dashboards, executive reporting, and customer-level operating plans while supporting strategic decisions, pricing, promotions, and product ROI assessments.
