Jobs at Anovia Inc.

Plans, coordinates, and executes remote software upgrades for mission-critical emergency call-handling systems. Collaborates with customers, engineering, vendors, and support teams to validate configurations, troubleshoot issues, maintain platform integrity, and document procedures. The role requires Linux expertise, knowledge of virtualization, telephony, networking, and hardware support, plus strong communication skills for high-stakes customer engagements. Occasional onsite visits in Gatineau, Quebec, may be needed for hardware-related issues.

Develop and modernize a mission-critical telecommunications call-handling platform. Responsibilities include migrating C++ subsystems from 32-bit to 64-bit, upgrading CentOS 7 systems to RHEL 9, supporting Java configurators, updating CI/CD and DevOps tooling, testing releases, and remediating security issues. The contractor will work independently within an established engineering team through Q1 2027.

As a Technical Support Specialist, you will provide Tier 2 support for Avaya systems, troubleshoot complex VoIP issues, and document solutions.