Jobs at Benevity

Leads and coaches a product marketing team while owning go-to-market strategy, positioning, messaging, market research, persona development, competitive intelligence, and sales enablement for Benevity’s enterprise platform. Partners with Product, Sales, Customer Success, Content, Website, and Demand Generation teams to align strategy, deliver customer insights, support launches, and strengthen the buyer journey.

Serves as the post-sales technical lead for assigned B2B SaaS clients, guiding platform configuration, technical changes, troubleshooting, escalations, training, and product adoption. Partners with Client Success and internal teams to resolve issues, conduct program health reviews, recommend improvements, and align solutions with client objectives. Analyzes client data to identify risks, growth opportunities, and optimization plans while building trusted client relationships.

Serves as the post-sales technical lead for assigned B2B SaaS clients, guiding platform configuration, technical changes, escalations, adoption, training, and program optimization. Analyzes client data, identifies risks and growth opportunities, coordinates cross-functional teams, and develops health reviews and actionable recommendations. Builds trusted client relationships while aligning technical solutions with business and CSR objectives.

Develop machine learning and statistical models for recommendations, predictions, classification, personalization, anomaly detection, and other B2B SaaS features. Perform data exploration, feature engineering, experimentation, model evaluation, and advanced analytics. Collaborate with product, data, and AI engineering teams to deploy production-ready models, build reproducible pipelines, monitor model performance, and communicate insights. Contribute to ethical, interpretable, robust, and scalable AI solutions.

Provides hands-on technical leadership for Benevity’s data platform. Designs and builds streaming and batch pipelines, AWS lakehouse and medallion architectures, semantic layers, governed data products, metadata systems, and developer tooling. Establishes data contracts, lineage, quality, observability, and CI-enforced governance while modernizing warehouse environments. Partners with architects and product stakeholders, leads technical strategy, develops proof of concepts, documents architecture, mentors engineers, and applies AI-assisted development practices.

Owns the infrastructure, security, governance, deployment lifecycle, and integrations for Benevity’s internal applications. Responsibilities include managing AWS environments, access controls through Okta, vulnerability remediation, application inventory, integration standards, reusable API integrations, application migrations and retirements, and collaboration on AI tooling. The role also develops internal applications and supports Workato, BigQuery, dbt, Fivetran, and Tableau platforms.

Monitor, investigate, and respond to cybersecurity and financial fraud incidents, including account takeovers, EFT anomalies, suspicious activity, and impersonation. Lead triage, root-cause analysis, threat hunting, detection improvement, and incident response playbook development. Use automation and AI/ML to strengthen fraud detection and security operations. Collaborate with Legal, Finance, and business teams while mentoring junior analysts and improving operational processes.

Lead product positioning, messaging, and go-to-market strategy for Benevity solutions. Drive end-to-end product launches, voice-of-customer research, enablement content, cross-functional collaboration, and lifecycle management to increase sales, adoption and retention.

Drive enterprise demand generation and full-funnel marketing campaigns across webinars, email, and paid channels. Own lead volume and pipeline targets, partner with Product Marketing and channel partners, and align campaigns with revenue goals. Analyze campaign performance, optimize marketing programs, and provide data-driven recommendations to leadership. The role requires cross-functional collaboration, strong communication, and hands-on experience with CRM and marketing automation platforms.

Own and evolve Benevity’s visual identity and design system across digital, print, campaigns, video, motion, web, product launches, and thought leadership content. Lead concept development, creative feedback, mentorship, brand asset audits, and cross-functional visual direction. Manage creative intake, prioritization, capacity planning, and project workflows while championing effective AI-powered design tools.

Own product positioning, messaging, go-to-market strategy, launches, lifecycle management, voice-of-customer insights, and sales enablement. Partner cross-functionally with Product, Sales, Client Success, and Marketing teams to drive product adoption, retention, and revenue. Develop persona-based messaging, launch plans, competitive differentiation, and enablement content for Benevity’s SaaS solutions. This is an 8-month term position.

Develop and execute product positioning, messaging, go-to-market strategies, and launch plans for Benevity’s SaaS solutions. Conduct market and customer research, create sales enablement content, advocate for products internally, and collaborate with Product, Sales, Client Success, and Marketing teams to drive adoption, retention, and revenue throughout product lifecycles.

Lead Canadian, U.S., and European corporate tax compliance, transfer pricing, sales tax and VAT filings. Own consolidated tax provision reporting under ASC 740 and provide tax disclosures, deferred tax guidance, research, training, and strategic advice. Collaborate with Finance, Legal, Product, Treasury, and Accounting teams on global tax initiatives while using tax and ERP systems to improve compliance and reporting workflows.

Own full new-logo enterprise sales cycle for assigned North American territory: build pipeline, engage C-level stakeholders, manage complex multi-stakeholder deals, forecast weekly, collaborate cross-functionally, and meet quota while traveling ~15–20%.

Own full new-logo enterprise sales cycle across assigned territory: build and manage pipeline, engage C-level stakeholders, lead discovery and solution presentations, close complex multi-stakeholder deals, forecast weekly, and collaborate cross-functionally to deliver exceptional client experiences.