Cash App
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The Principal Visual Designer will lead the visual design evolution of Cash App's design system, ensuring the brand's aesthetic is integrated throughout the app. Responsibilities include shaping core design system components, building documentation and libraries, and collaborating with various teams to create innovative visual experiences.
As a Senior iOS Software Engineer, you'll enhance Cash App's identity and transfer capabilities by developing reliable features, maintaining code quality, and collaborating with various teams. Your role will impact customer interactions with the app by ensuring secure and efficient transaction methods, participating in project leadership, and contributing to the evolution of existing systems.
The Senior Data Scientist at Cash App will analyze large datasets using SQL and programming languages to provide actionable insights. Responsibilities include working on product analytics, designing A/B tests, collaborating with engineers on data logging, forecasting metrics for business strategies, and creating data visualizations and dashboards for stakeholders.
The Staff AI Engineer will design and enhance machine learning inference services for Cash App's Financial Crimes Technology team, focusing on optimizing operations and integrating AI/ML best practices. The role involves collaboration with cross-functional teams and requires leadership in driving strategic initiatives and prototyping new tools for modelers.
As a Principal Content Designer, you will lead the design and governance of content strategy for Cash App, ensuring high-quality customer conversations across touchpoints. You will collaborate with marketing to craft messaging and evolve the Cash App voice while leveraging user insights to drive decisions.
The Principal Content Designer will enhance Cash App's banking services by creating engaging customer experiences. They will collaborate with design teams to address customer needs, audit user experiences, and leverage insights to guide design decisions, ensuring consistency and alignment across the customer journey.
As Product Counsel for Cash App, you will provide legal guidance on product and feature development, manage legal risks, ensure regulatory compliance, and draft agreements. You will partner with product teams to expand offerings and communicate legal topics clearly to non-lawyers.
The Senior Machine Learning Engineer at Cash App will design and enhance ML inference services, support ML model development, and collaborate with cross-functional teams to drive strategic initiatives in financial crime detection.
The Cash App Taxes Specialist will resolve escalated customer cases and complaints, ensuring timely resolutions. They will collaborate with partners, conduct analyses to solve issues, and enhance customer experiences by identifying trends. The role requires at least three years in customer support with tax knowledge and excellent problem-solving skills.
As Product Counsel, you'll provide legal guidance to product teams throughout the product development lifecycle, ensuring compliance and managing legal risks. You'll draft commercial agreements, terms of use, and product policies while collaborating with various teams to foster new product developments. Your role impacts new offerings, requiring excellent negotiation skills and legal expertise.
As a Product Manager for the Cash App Card Spending team, you will oversee the development of features related to customer card spending, focusing on strategy, roadmap prioritization, and understanding customer needs to enhance user experience. You will drive initiatives from inception to execution and collaborate with a full-stack development team to deliver high-impact features.
The KYC Program Manager will oversee the development and implementation of compliance programs related to Customer Onboarding & Management at Cash App. Responsibilities include evaluating policies for compliance, managing process improvements, and ensuring regulatory adherence while collaborating with various stakeholders.
You will build Cash App's customer support chatbot, utilize smart tooling, engineering high-throughput ML models and mentor other team members. You'll work with Product, Design, and Engineering teams to enhance customer support experiences through advanced machine learning techniques.
The Compliance Program Manager will lead the design and implementation of compliance programs for Cash App, focusing on the Unacceptable Use and Appeals Programs. Responsibilities include evaluating compliance requirements, developing scalable solutions, maintaining documentation, and overseeing program implementation. The role requires strong regulatory knowledge and project management skills.
The Senior Machine Learning Engineer will partner with product and marketing teams to enhance customer experiences and drive growth. Responsibilities include building and deploying machine learning models specializing in personalization for Cash App and Afterpay. The role emphasizes creativity, collaboration, and leveraging large transaction datasets for innovative AI applications.
As a Senior Content Designer at Cash App, you will create exceptional customer experiences in banking by designing innovative content solutions, conducting audits of existing experiences, applying consumer insights to inform designs, and ensuring consistency in guidelines. You will collaborate with design teams throughout the customer journey, using systems thinking to improve user goals and drive decision-making.
As a Senior Machine Learning Engineer on the Personalization team, you will leverage machine learning to enhance customer experiences and drive growth for Cash App. You will work closely with product and marketing teams to develop and deploy machine learning models tailored to customer interactions, utilizing a rich data set for personalized recommendations.
The Regulatory Program Manager will lead and coordinate the delivery of regulatory programs, cultivate relationships with stakeholders, manage cross-functional teams, and communicate progress on compliance initiatives. The role requires high-pressure execution and development of efficient frameworks for team activities.
The Senior BI Engineer will create and optimize data models, build data pipelines, and standardize metrics for Cash App's Financial Products team. This role focuses on building scalable ETLs and promoting best practices in data analytics to empower users in managing their financial life.
The Mobile Engineering Manager will lead the Identity and Transfers team, manage a team of mobile engineers, facilitate collaboration across teams, and drive product growth while focusing on customer-centric design. Responsibilities include team management, strategic planning, and providing technical guidance to enhance customer value through the Cash App platform.