Jobs at D2L

Owns relationships across a portfolio of higher-education clients, driving renewals, expansion bookings, forecasting, account planning, executive alignment, QBRs, and complex solution sales. The role partners with Customer Success to deliver value, mitigate account risk, identify opportunities, and achieve commercial targets. Responsibilities also include CRM management, industry engagement, cross-functional collaboration, client events, and travel of up to 30%.

The Senior Finance Business Partner supports Professional Services and Support leadership through financial planning, forecasting, reporting, scenario modeling, KPI analysis, and strategic decision support. The role owns planning processes, leads performance reviews, develops executive reporting, advises on pricing and resourcing, and identifies risks and opportunities. It also supports margin improvement, cross-functional initiatives, process automation, and ad hoc executive analysis while serving as Finance’s primary liaison to the business.

Own and administer Salesforce, Pardot, and other marketing and revenue technology platforms. Configure systems, manage governance and data quality, troubleshoot integrations, build reporting, and support lead lifecycle, attribution, and campaign measurement. Partner with Marketing, Sales, BDR, and IT to translate business needs into scalable processes, drive platform adoption, and evaluate AI-enabled workflows and MarTech improvements.

Support corporate sales by analyzing client needs, demonstrating Brightspace and related products, preparing tailored presentations and proposals, documenting technical solutions, and engaging internal subject-matter experts. The role requires expertise in enterprise software, learning management systems, persuasive communication, RFP responses, and creative problem-solving. Travel to sales meetings and conferences is required 25–50% of the time across North America.

Supports the sales process by mastering Brightspace and D2L solutions, conducting needs analyses, creating tailored demonstrations and presentations, writing proposals, and preparing technical documentation. Partners with sales, product management, and internal subject-matter experts to address customer requirements and use cases. Engages stakeholders across education and business environments, attends sales meetings and conferences, and travels 25–50% across North America.

Leads D2L’s global public relations and communications strategy, including media relations, executive communications, crisis management, awards, reputation, and thought leadership. Advises senior leaders, manages agencies and budgets, builds media relationships, oversees a high-performing team, and integrates AI into communications research, content development, monitoring, and analytics. The role also drives major announcements, speaking engagements, measurable brand outcomes, and integrated communications programs across global markets.