Search the 2 jobs at Intelerad Medical Systems

The System Technology Specialist at Intelerad is responsible for resolving technical issues, mentoring team members, and providing input on product design and supportability. They act as the primary escalation point for Level 1 support, perform root cause analysis, and participate in software requirements and reviews. Additionally, they stay updated on product development, contribute to knowledge articles, and engage in various projects as needed.

The System Technology Specialist at Intelerad is responsible for resolving technical issues, mentoring team members, providing product expertise, and developing support tools. They act as the primary escalation point, manage system outages, participate in software requirements and design reviews, stay updated on product development, and contribute to knowledge sharing within the team. The role requires a degree in computer science or engineering, 5-7 years of client-facing technical support experience in the medical software field, expertise in Linux OS administration, SQL queries, networking troubleshooting, and scripting languages like PHP and Perl.