Jobs at Nokia

Leads validation, integration, interoperability testing, and customer issue support for optical coherent pluggable firmware. Develops manual and automated tests using Python and the PACE platform, analyzes test reports and logs, investigates firmware defects, and maintains Ottawa laboratory equipment. Collaborates with scrum and cross-functional teams, documents procedures and results, and provides on-site lab support at least three days per week.

Oversee complex, high-risk customer programs and projects from planning through delivery and care handover. Responsibilities include managing scope, schedules, budgets, profitability, quality, risks, contracts, change management, forecasts, customer relationships, communications, and stakeholder satisfaction. The role also coordinates delivery approaches, sales-to-execution transitions, and opportunities to expand or renew contracts while leading project teams and ensuring alignment with Nokia processes.

Leads large-scale customer networking deployments and integrations for Nokia. Responsibilities include coordinating hardware, software, product, and customer teams; managing risks, resources, materials, schedules, lab qualifications, and issue resolution; and providing project updates. Requires expertise in optical network deployment, networking protocols, data center architectures, customer engineering environments, and technical project delivery.

Develop scripts and applications to simulate network management scenarios, create and execute test plans, investigate product defects, and maintain regression and performance test environments. Publish test results and enhance testing functionality while collaborating in a fast-paced engineering environment.

Coordinates strategic initiatives, governance forums, customer engagements, industry events, and business reviews. Monitors market and competitive trends, reports KPIs, tracks actions and milestones, develops executive communications, and aligns cross-functional and regional stakeholders to deliver business priorities.

Develops market intelligence, identifies growth opportunities, generates and qualifies leads, supports go-to-market initiatives, and collaborates with sales and cross-functional teams. Maintains pipeline dashboards, analyzes conversion and campaign performance, supports industry events, prioritizes accounts, and translates market insights into actionable recommendations for business development and sales pipeline growth.

Manages the lifecycle and strategy of networking products, translating customer and market needs into technical requirements, business cases, releases, pricing, documentation, and demonstrations. Partners with R&D, marketing, sales, support, regional teams, and customers to prioritize features, validate development plans, support bids, and launch profitable products. Requires deep expertise in Linux, telecommunications, networking architectures, embedded systems, and modern network management technologies. Occasional travel to Nokia sites and customer premises is required.

Manages strategic customer accounts and drives revenue growth by developing sales strategies, offers, pricing, forecasts, and contract negotiations. Builds executive relationships, identifies business opportunities, coordinates sales and presales functions, and supports process and portfolio improvements. The role also influences strategic decisions, leads a functional team, and manages resources to achieve financial and service objectives.

Oversee the full lifecycle of commercial, customer, supplier, and partner contracts. Draft, review, negotiate, administer, and monitor agreements while ensuring compliance, mitigating risks, and supporting business objectives. Manage obligations, milestones, renewals, amendments, records, reporting, and governance through CLM systems. Provide commercial guidance during bids and sales activities, collaborate with cross-functional teams, and maintain stakeholder relationships to support contract execution and issue resolution.

Manage complex hardware development programs from prototyping through New Product Introduction. Coordinate engineering, operations, procurement, manufacturing, suppliers, and external partners; maintain integrated schedules across ASIC and hardware teams; lead supplier meetings; track risks, dependencies, budgets, and commitments; negotiate contracts and support component delivery; produce status reports and executive updates; and independently resolve issues to drive timely program execution.

Oversee physical security across Nokia’s global real estate portfolio, including access control, surveillance, alarms, risk assessments, audits, and technical system design. Manage access control software availability, data integrity, and privacy while coordinating internal teams and external vendors. Support security implementations during facility planning, construction, and renovations, and provide guidance and training on physical security protocols.

Provide 24/7 technical support for network management system products, troubleshoot and resolve customer issues, manage outages, perform corrective and preventive maintenance, document incidents and root causes, and coordinate escalations with higher-level support and product teams. The role also maintains Salesforce records, supports knowledge management, communicates recovery risks, and builds customer relationships while meeting service-level agreements.

Designs, tests, debugs, and sustains complex multilayer PCB hardware for data center and carrier service provider products. Provides fourth-level engineering support for field and manufacturing issues, resolves quality problems, manages component end-of-life substitutions, supports product lifecycle enhancements and cost reductions, and verifies hardware under thermal and environmental conditions. Uses factory and field metrics to identify and resolve hardware quality issues.

Manages complex customer projects and programs from initiation through delivery, care, and closure. Responsibilities include planning, change and risk management, contract and financial oversight, quality control, stakeholder communication, customer relationship management, team leadership, operational handoffs, KPI reporting, and identifying opportunities for contract expansion and renewal.

Lead technical planning and coordination for large-scale IP network migration and transformation programs across multiple customer sites. Responsibilities include validating network architectures, managing risks and dependencies, coordinating engineering teams, driving customer and vendor discussions, supporting testing and cutovers, tracking deliverables, and ensuring operational readiness and successful handoff.

Design, develop, automate, and execute tests for Ethernet, optical, hardware, and software features on Nokia networking platforms. Maintain lab testing equipment, run Linux-based regression tests, troubleshoot defects, and collaborate with software, hardware, firmware, and product management teams to qualify components and ensure conformance to requirements.

Test and evaluate hardware systems, verify PCB designs and components under thermal and environmental conditions, collaborate with factory teams to ensure product quality, and resolve factory or customer issues. The role supports advanced network processor products and routing systems.

Provide expert-level diagnosis, troubleshooting, and resolution for Nokia 1830 WDM systems. Collaborate with field teams and R&D, develop automated diagnostic tools, contribute to knowledge base, train customer support, and leverage AI tools for analysis and root-cause correction.

Manage technical data for IP Routing hardware NPI programs: support NPI from data entry through factory implementation, maintain product data and Engineering Change Orders across the product lifecycle, and coordinate with engineering, supply chain, and manufacturing to ensure accurate PLM/PDM records and implementation.

Design complex multilayer PCBs for data center and carrier products, manage designs from concept to production, verify prototypes under thermal/environmental conditions, collaborate with factories, and resolve customer issues.