Jobs at Nue.io

Manage partner-facing support and delivery operations: proactively analyze support channels, run ticketing and scheduling systems, triage and route requests, track deployments and utilization, build self-service documentation, and work with cross-functional teams to drive issues to resolution while improving operational systems and using AI tools for queue management and reporting.

Own delivery relationships with a portfolio of implementation partners, monitor engagement health, surface and resolve escalations, guide partner maturity, coordinate cross-functional responses, and manage partner-facing product/defect communications. Use AI tools to streamline portfolio management and reporting while ensuring customer outcomes and partner delivery quality.

Lead content strategy and production for Nue across written, video, and audio channels. Own scripting, production, editing, and publishing; run the company podcast and third-party placements; grow social presence; create content for CFOs/RevOps/Sales; analyze performance and iterate using AI-powered marketing tools and analytics; collaborate with marketing and cross-functional teams to integrate content across channels.

Hands-on Staff Security Engineer to build and operate DevSecOps capabilities: automate security controls, harden AWS/cloud and CI/CD, improve supply-chain security, build detection/response tooling, partner with engineering for secure design, and lead incident response and compliance automation.

Lead the Lifecycle Management team, ensuring high-quality delivery while managing customer escalations and technical decisions with a focus on AI adoption and team development.

Lead and mentor a team of software engineers focused on Billing and Payments. Own technical roadmap, ensure compliance and manage system reliability while collaborating with Product and Finance teams.

As a Full-Stack Software Engineer, you will build end-to-end features, develop backend services, and create frontend applications while using AI-assisted tools and collaborating with teams.

Own and grow strategic enterprise AI accounts end-to-end: build executive relationships, lead cross-functional teams to deliver value, manage complex renewals and expansions, run account plans and stakeholder maps, identify product insights for engineering, and drive upsell across a product portfolio.

Manage the end-to-end SaaS sales cycle, targeting enterprise accounts, cultivating customer relationships, and exceeding sales quotas. Collaborate with cross-functional teams to drive revenue and customer success, leveraging Salesforce and consultative selling techniques.