Jobs at OPENLANE

Leads commercial account operations for wholesale vehicle remarketing, including inventory coordination, sales compliance, quality assurance, SLA monitoring, reporting, customer issue resolution, and repossession redemption. Supports and coaches account representatives, identifies workflow bottlenecks, represents vehicles during sales, and provides cross-functional operational coverage while driving service quality and continuous improvement.

The Account Executive generates new business through 50+ daily outbound calls, prospecting, consultative selling, and pipeline management. Responsibilities include securing vehicle consignments, activating bidding, registering new platform users, training dealers, overcoming objections, conducting virtual meetings, recording activity in Salesforce, and visiting local prospects and dealers. The role is hybrid, primarily home-based with local travel, and focuses on acquiring and maintaining customers in the specialty vehicle market.

Build and scale customer-facing iOS marketplace experiences using Swift and SwiftUI. Implement feature-flagged functionality, write unit and UI tests, collaborate with Product, Design, Android, backend, QA, and senior iOS engineers, and take increasing ownership of reliability and operational health. Use AI tools for coding, refactoring, testing, debugging, documentation, and reducing repetitive work while critically validating generated outputs.

Build and maintain scalable, cloud-native APIs and high-value core system components using .NET and related technologies. Lead software architecture and testing discussions, enhance core offerings, collaborate cross-functionally, and ensure quality through code reviews, unit testing, functional testing, telemetry, and performance tuning. Mentor teammates and contribute to continuous technical and process improvement.

Build and scale customer-facing iOS applications for OPENLANE’s wholesale vehicle marketplace. Responsibilities include designing Swift and SwiftUI features, leading iOS architecture and UIKit modernization, improving testing and release practices, managing cross-cutting concerns such as authentication and analytics, using AI development tools, mentoring engineers, and collaborating with Product, Android, backend, platform, and QA teams.

Provides first-level technical support and basic security triage for employees in a high-volume service desk environment. Resolves hardware, software, network, access, and application issues; manages routine identity and access requests; documents tickets; monitors security risks; escalates incidents; and improves service desk workflows. The role targets high first-contact resolution and customer satisfaction while supporting users remotely or from Carmel, Indiana.

Build and scale customer-facing Android marketplace features for buyers and sellers. Develop Compose and legacy XML UI, write unit tests, participate in CI and code reviews, and collaborate with product, design, backend, platform, iOS, QA, and senior Android engineers. Use AI tools daily for coding, testing, debugging, refactoring, documentation, and reducing repetitive work while validating outputs and maintaining ownership of reliability and production quality.

The Revenue Operations Analyst partners with sales leadership to improve revenue performance through data analysis, forecasting, reporting, experimentation, and process optimization. Responsibilities include building dashboards and scorecards, managing sales metrics, supporting territory and quota processes, improving CRM hygiene, analyzing productivity, testing sales strategies, and creating scalable workflows. The role collaborates with Marketing, Finance, and Product and translates complex data into actionable recommendations.

Develop scalable Java Spring Boot APIs, microservices, React-based interfaces, ETL pipelines, and SQL data solutions. Deploy workloads on AWS, optimize performance, implement monitoring and automation, and collaborate with product, frontend, data, and DevOps teams. The role also contributes to architecture, accessibility, reliability, and data-driven product improvements.

Manages day-to-day operations, performance reporting, process improvement, team leader development, training compliance, timekeeping issues, stakeholder escalations, and KPI/SLA performance. Leads teams toward targets, partners with Training and Quality, supports operational strategy deployment, and identifies performance or process gaps. The role requires shifting evening schedules in the Philippines and collaboration with onshore stakeholders.

Lead product strategy, vision, roadmaps, discovery, and execution for a portfolio of digital marketplace products. Manage Agile development processes, use data to track product performance and KPIs, collaborate with cross-functional stakeholders, and mentor Product Managers and Business Analysts. Serve as a senior leadership liaison while prioritizing capabilities that address diverse user needs and align with company goals.

Lead product strategy and roadmap for the Canadian buyer experience in a digital wholesale vehicle marketplace. Drive end-to-end lifecycle from discovery to delivery, partner with cross-functional teams, use customer research and data to prioritize initiatives, define KPIs tied to revenue and engagement, and mentor product team members. Leverage AI and rapid prototyping to improve customer success metrics.

Build, maintain, and scale cloud-first microservices using TypeScript/Node.js. Contribute to front-end features with Angular, optimize SQL and NoSQL queries, use CI/CD pipelines, adopt AI-assisted tools, participate in Agile ceremonies, and collaborate with senior engineers to deliver reliable software.

Build, operate, and scale cloud-native backend services and APIs for a high-volume vehicle marketplace. Embed AI-driven capabilities into features, use AI tools to accelerate development, participate in on-call rotations, improve reliability, and collaborate with Product, Data, Infrastructure, and SRE teams to deliver production-ready systems.