Offices at Skillsoft

The Learning Engagement Consultant at Skillsoft manages client service engagements by executing defined projects, ensuring quality and timely delivery. Responsibilities include project management oversight for platform implementations, customer consulting, content curation, and stakeholder communication to meet customer needs and drive project success.

The Learning Consultant at Skillsoft is responsible for managing multiple projects focused on meeting customer needs through effective learning strategies. This role includes creating project plans, conducting needs analyses, facilitating live sessions, and building relationships with stakeholders to ensure successful project delivery.

The Product Support Representative at Skillsoft will assist customers and employees with product inquiries via live help, phone, and email. Responsibilities include understanding customer needs, compiling reports, maintaining databases, keeping up with course changes, and ensuring service level agreements are met.