Offices at UL Solutions

The Inside Sales Executive for Testing Services will manage account relationships, promote specialty TIC products, and engage with customers primarily through remote communication. Responsibilities include collaborating with account managers, identifying sales opportunities, and articulating the value proposition of the assigned product/service line to potential clients.

The Customer Engagement Associate supports UL's sales professionals by resolving customer inquiries, generating quotes, processing orders, and coordinating sales actions. They engage with customers via various communication channels and work independently to ensure customer compliance with certification requirements. The role also involves mentoring less experienced colleagues and collaborating with internal teams to enhance customer experience and satisfaction.