737NG/MAX Deputy Fleet Chief (Senior or Principal)

Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Airplanes (BCA) is seeking a 737NG/MAX Deputy Fleet Chief (Senior or Principal) to support the Customer Support team in Seal Beach, California.
Deputy Fleet Chief will be responsible for ensuring safe and economic operation of the 737NG and 737 MAX fleets. In this role; the candidate will ensure that fleet-related concerns are properly addressed; coordinate with management and others (inside and outside of the organization) regarding issues and concerns; represent and advocate for the airlines/customers at internal meetings; approve safety and major economic issues; approve plans and schedules and monitor timely resolution of in-service issues.
The position requires flexibility to address emergent issues and important airline meetings off-hours and may require an occasional off-shift work schedule to support the fleet operating 24 hours/7 days a week/365 days of the year.
Primary Responsibilities:

• Build and maintain strong relationships with aircraft owner/operators.
• Advocate and develop highly innovative solutions for complex customer issues, concerns, and requirements with the Fleet Chief and to other Boeing internal organizations (be the "voice of the customer").
• Provide senior technical oversight to the 737NG/MAX Fleet Team; which will include developing solutions for items raised on the Fleet Team Idea Exchange (FIX) bulletin board, providing senior technical leadership in Fleet Team meeting preparations, execution, and timely follow up of open items.
• As required, attend and chair the following boards and meetings: Technical Design, Change Boards, Fleet Team Integration and Project Reviews, Customer Support Review Board (CSRB), Safety Review Board (SRB), Fleet Support Review Board (FSRB) and Service Related Problem (SRP) meetings.
• Build and maintain good relationships with internal/external customers and suppliers (e.g. Supplier Management, Warranty, Fleet Support Engineering, Design Engineering and Material Management) and associated and other industry senior leaders.
• Respond quickly to meet significant customer needs and resolve unusually complex problems with innovative/ingenious solutions. Perform in the capacity of a senior technical consultant/advisor to senior leadership on customer/fleet issues.
• Maintain expert level of awareness of fleet, industry and regulatory issues.
• Provide senior technical consultation to, and/or represent the Fleet Chief in conducting executive and technical review meetings and regional technical conferences as required.
• International and/or domestic travel is required: be able to travel to aircraft owner/operators to support technical/executive review meetings and discuss timely resolution of issues.

Basic Qualifications (Required Skills/Experience):

• Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science
• 9+ years of related work experience or an equivalent combination of education and experience
• Must be willing to support customer support role on a 24/7/365 basis
• Ability to travel domestically & internationally up to 25% of time

Preferred Qualifications (Desired Skills/Experience):

• LEVEL 5: 14+ years of related work experience or an equivalent combination of education and experience
• 8+ years of experience working with airline customers
• 5+ years of experience leading efforts to resolve technical issues
• Experience leading cross functional teams or projects
• Experience providing briefings to senior and/ or executive level management
• Experience working with Suppliers
• Experience working with organizational leaders to develop & implement plans & objectives to meet requirements and create reports for management reviews & track performance to plan
• Experience working in Customer Support
• Strong verbal and written communication skills
• Project management and integration experience

Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process" to all job descriptions moving forward.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Union:
This is not a union-represented position.
Pay and Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range Senior (Level 4): $146,200 - $197,800
Summary Pay Range Principal (Level 5): $176,800 - $239,200
Applications for this position will be accepted until Jul. 26, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Education
Bachelor's Degree or Equivalent Required
Relocation
This position offers relocation based on candidate eligibility.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.