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7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.
As an Account Executive, Franchise, you will be responsible for owning the full sales cycle for existing franchisees of our mid-market and enterprise brands. Reporting to the Senior Manager, Mid-Market Accounts, you’ll lead outreach, discovery, demos, negotiation, and close, to drive adoption of our payroll solutions and deepen product usage within existing franchisees.
We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply.
What you’ll do:
- Own expansion sales for 7shifts franchisees by driving adoption of our tip management and payroll solutions
- Conduct outbound cold calls, emails, and LinkedIn outreach to source new opportunities within assigned franchise brands
- Drive a high-velocity sales process from initial outreach through close with operators managing 1–10 units
- Deliver tailored, high-impact demos that align with franchisee workflows and brand-level best practices
- Collaborate cross-functionally with Onboarding, Franchise AEs, and Account Management to ensure consistent brand messaging and strong franchisee adoption
- Maintain detailed records of outreach and pipeline activity in Salesforce
- Provide brand-level feedback on adoption trends, objections, and success stories to inform broader strategy
What you bring:
- 2+ years of experience in a high-volume, quota-carrying tech sales role where you consistently demonstrated high performance and target attainment
- Proven success in full-cycle payroll selling with SMB or mid-market clients
- Familiarity with high outbound activity levels. You don’t wait for leads; you create them!
- Excellent communication skills to quickly build trust with busy business owners
- Self-starter mentality with the ability to thrive in a fast-paced, evolving environment focused on clear revenue goals
- Willingness to travel to industry events, including trade shows and customer conferences, to engage with customers and partners
It’d be even cooler if you had:
- Experience working with franchised businesses or a strong understanding of franchisee/franchisor dynamics
- Previous experience in the restaurant-tech industry
Our commitment to our Shifties:
- Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
- Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
- Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
- Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
- Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
- Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
- Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within.
We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.
We thank you for your interest in joining the 7shifts team!
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