Advisor Cybersecurity Fraud Investigations

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Employee Type:

In this fast‑paced, high‑pressure environment, this role plays a critical part in protecting Enbridge’s customers and employees from cyber fraud. As a Tier 2 support specialist within the Cyber Fraud Investigations function, you will be responsible for detecting, investigating, and preventing fraudulent activity across our digital channels. You will also help shape and execute key cybersecurity initiatives that strengthen and mature our program, ensuring we stay ahead of evolving cyber threats.

We offer opportunities for growth, generous time off, and a comprehensive compensation, benefits, and retirement plan. Apply today! #joinourteam

What You Will Do:

• Conduct complex investigations into financial crime such as phishing scams, business email compromise, employment scams, credit card scams, identity theft, documents forgery, corporate fraud, financially motivated schemes, and fraud rings.

• Collect and preserve evidence from various sources, including OSINT, Research, Victims statements and internal reported cases, ensuring the integrity and chain of custody for potential legal proceedings.

• Data analysis and evidence correlation to identify suspicious patterns, perpetrator behavior, tactics techniques and procedures, and other anomalies that could indicate fraudulent activity.

• Document the investigation process, findings, and recommendations in clear, comprehensive reports for management, legal counsel, audit, and/or law enforcement.

• Perform takedown activities related to Typosquatting domains, fraudulent social networking profiles and sponsored google ads.

• Review the Fraud Notification mailbox emails reported by potential victims, collect evidence, provide awareness, answer questions, and provide guidance and support.

• Make outbound calls when applicable to potential victims, respond to law enforcement, investigators, and lawyers’ inquiries.

• Configure and maintain technology solutions.

• Proactively identify potential sources of security or operations-related efficiency opportunities, prioritizing them based on various factors (level of effort, budgetary requirement, timing, operational requirements, and business priorities).

• Support daily operations for both the Cyber Fraud and Threat Intel functions within the team.

• Develop, enhance, document, and communicate Cyber Fraud practices & standards.

• Develop and maintain working relationships with external teams on behalf of CFI & CTI, leading to improved integration to the business and the industry.

• Identify, troubleshoot, and ensures resolution of technical issues with the environment.

Who You Are:

Required:

• Degree/diploma in Information Systems, Information Security, or equivalent work experience.

• Minimum 4 years of related experience in IT roles, with a focus on Security, Fraud Investigations, Threat Intelligence, Operations, and incident response.

• Strong understanding of Cyber Fraud and Threat Intelligence operations.

• In depth knowledge of various IT systems, application frameworks, scanning systems, and threat intel platforms.

• Technical expertise with security technologies or like: Anomali, ZeroFox, CrowdStrike, Tenable, Hunchly.

• Ability to work on and continuously deliver on numerous competing priorities simultaneously.

• Excellent analytical, problem solving, technical writing, verbal communication, and interpersonal skills.

• Ability to work with a high level of independence.

Preferred:

• Knowledgeable on fraud detection and prevention.

• Hands on experience with Threat Intelligence platforms.

Flex-Work:

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start or end time, to opt for a compressed workweek schedule or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LI-Hybrid

Physical Requirements:

Include but not limited to: Grasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Mental Requirements:

Include but not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

Ontario only:

Salary range is $85,000 – $105,000 CAD. Salary will based candidate’s experience, skills, and internal equity. *Applicable compensation policies and guidelines apply to internal candidates. 

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected].

Information For Applicants:

• Applications can be submitted via our online recruiting system only.

• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com