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Co-operators

Advisor Oversight Specialist

Posted 7 Days Ago
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In-Office
Calgary, AB, CAN
Mid level
In-Office
Calgary, AB, CAN
Mid level
The Advisor Oversight Specialist enhances risk culture by supporting advisors, monitoring compliance, preparing reports, and ensuring proper documentation and remediation of compliance issues.
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Company: CGIC
Department: Distribution
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant


The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy.  That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose.  The best part is that you will work with people that care passionately about you, our clients and our communities.

The Advisor Oversight Specialist plays a key role in strengthening the organization’s risk culture by partnering closely with agencies to reinforce regulatory expectations, elevate compliance awareness, and drive accountability for effective risk management. This role provides hands-on support to advisors and agency leaders by executing oversight activities, monitoring compliance trends, and ensuring that remediation efforts are completed thoroughly and on time. Acting as a risk and compliance specialist, they prepare oversight dashboards and reports, maintains accurate documentation for audit readiness, and escalates emerging or systemic risks to senior team members. Through regular monitoring, issue tracking, and agency engagement, the role helps advisors understand their responsibilities, adopt stronger control practices, and embed regulation-aligned behaviors across their daily operations.


How you will create impact: 
  • Prepare oversight dashboards, presentations, and reports for decision-making.
  • Maintain oversight logs and ensure data integrity and accuracy in reporting systems.
  • Support the team by providing documentation for regulatory audits and internal reviews.\
  • Track remediation efforts for identified compliance gaps and verify completion of corrective actions.
  • Escalate complex or systemic issues for resolution.
  • Follow up on outstanding items to ensure timely closure.
  • Summarize findings and report to Salesforce or regulators
  • Execute routine monitoring of advisor activities to ensure adherence to regulatory requirements and internal standards.
  • Review Advisor Disclosures via Navex (ethics system) for Annual Code of Ethics and Business Conduct.
  • Conduct quality assurance testing based on established checklists and procedures.

              To join our team:  
                • You have a Bachelor’s Degree in Business Administration, Public Administration, Public Policy, Economics, or Law.
                • Two to four years of Insurance, Risk Management, and/or Compliance industry experience.
                • Knowledge of advisor responsibilities and workflows.
                • Familiarity with organizational policies and procedures for risk management.

                How you will succeed:
                • Strong attention to detail and ability to follow direction.
                • The ability to accurately follow procedures and identify compliance gaps.
                • Prioritize tasks effectively to meet deadlines for monitoring, reporting, and remediation tracking.
                • Familiarity with standard oversight procedures and quality assurance testing.
                • Understanding of market conduct rules and advisor licensing obligations.
                • Knowledge of how to log, track, and verify corrective actions for compliance issues.
                • Ability to prepare accurate compliance reports and maintain documentation for audits.

                    What you need to know:
                    • You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

                    What’s in it for you?
                    • Training and development opportunities to grow your career.
                    • Flexible work options and paid time off to support your personal and family needs.
                    • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
                    • Paid volunteer days to give back to your community.
                    • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

                     

                    Salary information

                    Expected salary/hourly range $60,574 - $100,956 (min-max, full range)


                    Salary placement

                    The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

                    Incentive/Variable pay

                    Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.


                    Top Skills

                    Salesforce

                    Co-operators Calgary, Alberta, CAN Office

                    6700 Macleod Trail SE, Calgary, AB, Canada

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