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BlackRock

Aladdin Client Engagement, Director

Posted 10 Days Ago
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In-Office
Toronto, ON
Senior level
In-Office
Toronto, ON
Senior level

About this role

Technical Relationship Manager, Aladdin  Director 

 

Aladdin® is an operating system for investment managers that seeks to connect the information, people, and technology needed to manage money in real time. The Aladdin platform combines risk analytics with portfolio management, trading, compliance, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading, and operational scale. Aladdin is used by a community of over 200 institutional clients around the world, including BlackRock. There are over 50,000 end users of Aladdin globally. The team is comprised of 800+ professionals responsible for implementing and supporting our Aladdin clients, sales and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education. 

 

We are seeking an Aladdin Technical Relationship Manager to work closely with Aladdin clients to be their trusted consultant, problem solver, and business partner – and to take full advantage of Aladdin. 

 

Key responsibilities include: 

  • Serve as a senior leader for strategic initiatives for clients, driving engagement plans and delivery outcomes  

  • Act as a senior level business change consultant; maintains relationships with department heads and/or C-suite. 

  • Translate client objectives into actionable delivery plans, coordinating across internal teams to ensure timely execution. 

  • Able to map Aladdin Product vision across a client’s business / strategic initiative and articulate the value. 

  • Understands client’s Aladdin adoption and develops a strategy for approaching clients on product  harvesting opportunities.   

  • Partner with Aladdin Product and Engineering teams to influence roadmap priorities based on client feedback and market trends. 

  • Enable scale by helping team overcome blockers specific to product related opportunities. 

  • Ensure the team is equipped with the necessary skills and knowledge to excel in their roles. 

  • Proactively manages up through clear communication and transparency, and coaches junior team members. 

 

Qualifications 

  • 7+ years of work experience in the financial services industry 

  • Strong understanding of FinTech and the investment lifecycle  

  • Familiarity with buy-side investment management workflows such as trading, operations and compliance OR Experience advising clients on portfolio analysis, portfolio optimization, risk decomposition and performance attribution 

  • Proven ability to manage complex client relationships and drive strategic outcomes. 

  • Excellent communication and stakeholder management skills. 

  • Must have past demonstration of strong project management and leadership skills, and the ability to deliver large complex projects  

  • Self-starter who enjoys a fast-paced, high-intensity environment and works well as part of a multi-disciplinary global team 

 

Preferred Skills and Experience 

  • Prior experience in Aladdin, eFront, or other private markets financial technology is a plus  

  • Experience with SQL, UNIX or modern programming languages 

For Toronto, Canada Only the salary range for this position is CAD$195,000.00 - CAD$265,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

 

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Top Skills

Aladdin,Efront,Sql,Unix

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