Perform second-pass reviews of French (Canada) customer service content, improve machine-translated output for accuracy and naturalness, validate severity assessments, identify systemic MT issues and terminology inconsistencies, and provide actionable feedback for quality reporting and continuous improvement.
We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining French (Canada) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines.
What you’ll do
Conduct second-pass quality reviews to ensure overall linguistic accuracy and consistency across batches.
Validate and calibrate severity assessments to maintain alignment with quality standards.
Identify systemic MT quality issues, including recurring error patterns, tone mismatches, and terminology inconsistencies.
Provide high-level qualitative feedback that directly contributes to final quality reporting and continuous improvement efforts.
Project details
Language: French (Canada)
Content type: Customer service content (general)
Project duration: OngoingThis role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client needs. Volumes and timing may vary.
Hourly rate: $34.04
Requirements
- Native proficiency in French (Canada) and strong English skills.
- Experience in linguistic quality review, MT evaluation, or localization quality assurance.
- Strong familiarity with linguistic QA frameworks and error classification.
- Excellent attention to detail and a quality-focused, analytical mindset.
- Ability to work independently and provide clear, actionable quality feedback.
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead production database troubleshooting and performance tuning across multi-tenant PostgreSQL/MariaDB fleets. Own incident RCAs, develop observability and automation, influence infrastructure decisions, mentor cross-functional engineers, and support large-scale web distributed applications and Linux-based environments in cloud and on-prem deployments.
Top Skills:
AnsibleApacheCi/CdCloud InfrastructureContainersJavaScriptJbossKubernetesLinuxMariadbPaasPostgresPythonSaaSServicenowShell ScriptingTomcatWeblogicWebsphere
.png)
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The Senior Software Engineer will manage data systems, develop scalable pipelines, ensure data security, and build self-service applications for users at Coinbase.
Top Skills:
AirflowGoJavaKafkaPythonSparkSQL
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead design and delivery of backend risk systems to detect and prevent fraud, manage credit and market risk, and protect users. Drive architecture for distributed, high-availability services, partner with Data Science/ML and product teams, build AI-native detection and response systems, mentor engineers, own operational excellence, and lead incident response and post-mortems.
Top Skills:
Event-Driven ArchitectureGenerative AiGoGraphQLJavaMicroservicesPythonRest ApisRuby
What you need to know about the Calgary Tech Scene
Employees can spend up to one-third of their life at work, so choosing the right company is crucial, not just for the job itself but for the company culture as well. While startups often offer dynamic culture and growth opportunities, large corporations provide benefits like career development and networking, especially appealing to recent graduates. Fortunately, Calgary stands out as a hub for both, recognized as one of Startup Genome's Top 100 Emerging Ecosystems, while also playing host to a number of multinational enterprises. In Calgary, job seekers can find a wide range of opportunities.
