AltaGas - Lead, Digital Business Solutions (Midstream Solutions)
AltaGas is seeking a Lead, Digital Business Solutions (Midstream Solutions) to serve as a trusted advisor and digital business partner to our Midstream organization. In this role, you will manage sustainment services, oversee demand and delivery processes, and ensure our digital ecosystem supports the evolving needs of our business. You will guide and mature digital capabilities, drive value from our application management service (AMS) partners, and lead with a focus on excellence, accountability, and continuous improvement.
As the Digital Lead, you are responsible for the end‑to‑end health and performance of Midstream IT applications. You will oversee application sustainment and support, champion ITIL process excellence, and translate business requirements into scalable, secure, and cost-effective technical solutions. This role is instrumental in stabilizing our application environment, evolving digital capabilities, and strengthening our modern delivery methodologies.
You will:
- Act as a visible champion of our values while engaging with customers and teams to achieve meaningful results.
- Lead the “run” component of our digital delivery model—ensuring a reliable, stable application landscape that supports day‑to‑day business operations.
- Oversee application sustainment, testing, incident management, issue resolution, and root‑cause analysis.
- Build processes to identify, manage, and mitigate digital risks across the application portfolio.
- Coordinate delivery of digital services with outsourcing partners; monitor SLAs, service quality, and performance.
- Manage and prioritize business needs, maintain product backlogs, and provide clear visibility into sustainment demand and value delivery.
- Serve as the technical design authority for applications within your portfolio, ensuring alignment with architecture, integration, and configuration standards.
- Partner with Digital Architecture and Program Delivery teams to support new project delivery and seamless transition to sustainment.
- Drive innovation by evaluating new technologies, solutions, and approaches for Midstream applications.
You have:
- Bachelor’s degree in computer science, engineering, or related technical field with 3+ years of supervisory experience leading application sustainment teams.
- Strong understanding of application architecture, integrations, middleware, and data flows.
- Experience with incident management, root-cause analysis, and KPI/service reporting; ITIL v3/v4 preferred.
- Proven ability to lead technical workstreams, manage upgrades/migrations, and guide technical documentation.
- Hands-on experience with AVEVA PI, Schlumberger Avocet, and/or Quorum TIPS (3–5 years preferred).
- Experience managing outsourcing partners, contracts, SLAs, and service delivery performance.
- Strong leadership, communication, and stakeholder engagement skills, with experience in Agile/SCRUM/DevOps environments.
Why AltaGas
AltaGas offers meaningful work, a collaborative culture, and the opportunity to contribute to projects that make a real impact in communities across Canada. We value innovation, integrity, and continuous improvement—giving you the support, resources, and growth opportunities to advance your career while helping shape a more reliable and sustainable energy future.
For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.
For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role.
U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law.
Top Skills
AltaGas Calgary, Alberta, CAN Office
1700, 355 4th Ave SW, Calgary, Alberta, Canada, T2P 0J1
