Assistant Manager, Fund Administration (Communications and Enablement)

About Juniper Square

Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. 

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have a physical office in San Francisco, New York City, and Bangalore for employees who prefer to work in an office some or all of the time.

About your role 

As a Communications and Enablement team member you will play a key role in driving organizational efficiency, transparency, and alignment across both operational communications and employee enablement. Your role will involve managing and executing high-impact initiatives that ensure smooth internal communication, clear reporting, and effective change management within the company. You will also take ownership of developing training content and curriculums for Fund Administration employees, empowering them with the knowledge and skills necessary to succeed in their roles.

This role is ideal for a highly organized and strategic thinker who thrives in a fast-paced, dynamic environment. You will work closely with leadership teams to create impactful learning content and develop training programs that drive both individual and organizational growth. Your efforts will be instrumental in creating a culture of transparency, alignment, and continuous development.

What you’ll do 

As the Communications and Enablement team member, you'll play a pivotal role in driving organizational efficiency, transparency, and alignment across multiple key areas. Your focus will be on managing high-impact initiatives that foster clear communication, reporting, and effective change management across the organization. You'll also take the lead in developing comprehensive training content and curriculums that empower Fund Administration employees to succeed in their roles and drive both personal and organizational growth.

Core Responsibilities  

Internal Communication

• Change Management

  • Develop and execute communication strategies to manage and communicate organizational changes (e.g., process updates, system changes, structural shifts).

  • Ensure stakeholders are kept informed in a timely, transparent, and clear manner, helping facilitate a smooth transition across teams and departments.

Enablement

• Employee Onboarding Experience

  • Coordinate all aspects of the onboarding experience, from pre-boarding to the completion of the new hire’s first few months, ensuring a smooth transition into the company culture.

  • Serve as the primary point of contact for new hires, providing guidance and support as they navigate the onboarding process.

  • Develop and maintain a structured timeline for employee onboarding, ensuring all steps are followed and that the experience is consistent across locations.

  • Gather feedback from new hires to continuously improve the onboarding process and ensure it meets the evolving needs of a global, diverse workforce.

  • Work closely with the Fund Administration leadership and HR team to align onboarding initiatives with department goals, ensuring that employees are fully equipped to succeed in their roles.

  • Develop resources that help new employees build relationships within the team and across the organization.

• Curriculum Development & Management

  • Manage all aspects of the content development process including planning, content maintenance, and oversight and reporting of training completions.

  • Author and organize content for an internal audience with varying skill levels.

  • Review student feedback and metrics to understand how to iterate and improve the content.

  • Work with subject matter experts to identify learning needs, develop a prioritized content roadmap, launch new offerings, and monitor student progress.
    

Skills and Qualifications

• Bachelor’s degree in Business, Communications, Human Resources, or a related field (or equivalent experience).

• 5+ years of experience in internal communications, employee enablement, or a related field.

• Proven ability to manage multiple projects and meet deadlines in a fast-paced environment.

• Strong written and verbal communication skills, with the ability to craft compelling messaging for diverse audiences.

• Proficiency with communication tools and platforms (e.g., Google Workspace, Slack, Jira, or similar).

• Familiarity with developing training content and managing learning platforms.

• Strategic thinker with a strong attention to detail and a problem-solving mindset.

• Experience working with global, remote teams is a plus.

• Passion for fostering a culture of transparency, alignment, and continuous learning.
  

Compensation 

Compensation for this position includes a base salary, bonus, equity, and a variety of benefits. The U.S. base salary range for this role is $110,000 - $130,000 USD and the Canadian base salary range for this role is $120,000 - $140,000 CAD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.

Benefits include:

• Health, dental, and vision care for you and your family

• Life insurance and disability coverage

• Mental wellness coverage

• Fertility and growing family support

• Flex Time Off in addition to company paid holidays

• Paid family leave, medical leave, and bereavement leave policies

• 401k retirement savings plan

• Healthcare FSA and commuter benefits programs

• Allowance to customize your work and technology setup at home

• Annual professional development stipend

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