Associate Executive Operations Partner

SUPERHUMAN 👉

We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.

Today we are…

• The fastest email experience in the world
• Loved and adored: see what our customers say

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE 💜

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT 🚀

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE 🌟

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As an Associate Exec Ops Partner, you'll collaborate with three Superhuman leaders to boost productivity and oversee their daily administrative and operational needs. We're seeking an ambitious, organized partner to join our Executive Operations team!

ROLE 👩🏽‍💻👨‍💻

1. Unlock focus and productivity for our Heads of Product, Engineering & Customer by managing their daily, weekly, and quarterly calendar, including:

   • Understanding their priorities and ensuring their calendar [aka how they spend their time] reflects them;
   • Driving efficacy of meetings including: ensuring the right audience, the right pre-work, and every meeting is tied to an outcome in writing.
   • Proactively identify and drive efficiency and accuracy including:
     • removing double-bookings and days and weeks flow well.
     • tracking time and identifying ways to improve

2. Partner with our EPD Leadership Team to drive our Engineering, Product, and Design Operating Cadence including:

   • Ensuring Operating Cadence is effectively calendared and rhythm is well-thought through to align with our Company Operating Cadence in partnership with our Exec Ops Team;
   • Helping prepare EPD specific culture rituals such as Fix-it-Fridays, monthly meetings, and Launch celebrations

3. Coordinate delight and team culture initiatives in partnership with our Heads of Product, Engineering & Customer, including:

   • Proactively coordinating celebrations and delight for birthdays, anniversaries and employee milestones;
   • Planning team culture events that connect people within these teams, either remotely or in person.

4. Collaborate with the Executive Operations team to carry out our team’s mission: Unleash productivity and unlock what’s possible through clarity, process, and partnership.

SOUND LIKE YOU? 🙌

• Experience: You have 2+ years of experience in Administrative or Executive Assistant roles supporting multiple executives at startups or other fast-paced environments.
• Growth Mindset: You embrace challenges, welcome feedback, and believe you and others can always grow.
• Start-to-Finish Ownership: You act with 100% responsibility for your own outcomes and take initiative to find solutions to achieve results.
• Remarkable Quality: You produce work that is striking, worthy of attention, and a contribution to the state of the art.
• Delight and Empathy: You understand human behavior to build relationships across many teams and enjoy creating delight and moments of pleasant surprise.
• Excellent Communicator: You're able to distill complexity into clear and concise messaging. You’re effective across various mediums and are excellent at working in a remote-first environment.
• Bias to action: Speed matters. Takes rapid and decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth.

SALARY INFO 💸

• The Associate Executive Operations Partner role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range. We will talk about compensation as a part of the hiring process and be transparent throughout about which level we think is the best match for you in our organization.
• Our salaries for this role range based on location.
  • New York and San Francisco metro areas: $58,000 - $63,000
  • Boston, DC, LA, Seattle and similar cities: $52,000 - $60,000
  • Denver, Chicago, Austin and similar cities: $50,000 - $58,000
  • Smaller US metros: $47,000 - $55,000
• The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.
• We are open to candidates in the US within any time zone.

BENEFITS 🎁

Taking Care of Your Future 🙏

• Medical, dental, and vision insurance: 100% coverage for you and 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off 🏝

• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year. In addition to 13 additional company holidays and a company-wide Winter Break
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm
• Allyship education program to help build your best self.

Setting You Up For Success 🧑🏻‍💻👩🏾‍💻

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.
• At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.