Qohash Logo

Qohash

Bilingual Technical Account Manager (AI)

Reposted 14 Days Ago
Be an Early Applicant
Easy Apply
Remote
Hiring Remotely in CAN
Senior level
Easy Apply
Remote
Hiring Remotely in CAN
Senior level
The role involves architecting AI-integrated deployments, ensuring customer success through automation and LLMs, navigating complex enterprise infrastructures, and enhancing renewals while collaborating across departments.
The summary above was generated by AI

​​At Qohash, we’re building a foundational pillar of Canada’s digital sovereignty. As AI adoption accelerates and data becomes a strategic national asset, we believe security must scale differently — without moving or copying data.

We look for bold, mission-driven individuals who are energized by meaningful impact — not incremental change. You thrive in high-stakes, fast-moving environments where policy, technology, and global expansion converge. You take ownership, embrace constructive conflict, and act with accountability even when the path isn’t fully defined.

We value people who combine technical depth with strategic clarity — leaders who pursue excellence relentlessly, demonstrate resilience under pressure, and collaborate across disciplines to protect the world’s most sensitive data.

If you’re motivated by helping build a sovereign, globally respected technology champion — read on…

Our Culture is at Our Core

Our 5 core values are more than just words, they are a way of life for us:

  • Pursuit of Excellence — Data security companies that aren't constantly improving every aspect of what they mean by 'excellent' shouldn't exist
  • Resilience — Security is a marathon without a finish line. Our customers and employees must have the support they need
  • Mission Focus — We are here to protect the world's most sensitive data and create a safer digital future for all
  • Accountability — Trust is earned through actions, not blame or wishful thinking. Fulfill promises and take responsibility for mistakes
  • Embracing Conflict — To reach consensus and problem-solve quickly, it's important to communicate honestly and courageously.
Who you are

You're a technical expert who bridges traditional enterprise architecture with AI-native approaches. You're comfortable with both legacy deployments and emerging AI-driven systems. You're genuinely curious about how AI is reshaping cybersecurity—you experiment, learn, and bring smart automation to customer challenges. You balance technical depth with relationship-building, translating complex solutions into measurable business outcomes.

What you will do
  • Strategic technical ownership: Act as the primary technical contact for key accounts, understanding their infrastructure, security challenges, and business objectives across diverse environments
  • Multi-environment architecture support: Deploy and optimize Qostodian across traditional infrastructure (network sensors, cloud platforms, enterprise collaboration tools) and AI-integrated architectures (agent fleets, MCP connections, autonomous workflows)
  • AI-accelerated delivery: Leverage AI tools to diagnose issues faster, generate configurations, automate repetitive tasks, and reduce resolution times from days to hours
  • Proactive guidance: Provide technical best practices, anticipate integration challenges, and help customers optimize their security posture as their architectures evolve
  • Professional stakeholder management: Navigate complex customer environments with polish—reading the room, building trusted relationships across stakeholders with diverse roles, and representing Qohash professionally
  • Cross-functional collaboration: Work with Product and Engineering to resolve complex issues, share customer insights, and influence product direction
  • Customer success and growth: Conduct business reviews, monitor account health, identify expansion opportunities, and support renewals with measurable value delivery
  • Continuous learning: Stay current on Qostodian roadmap, DSPM trends, and emerging AI capabilities; help customers adopt AI-accelerated security at their own pace

What Your Resume ShowsMust Haves
  • Bilingual in English and French (professional level fluency in both languages)
  • A strong alignment with our core values (high velocity company experience preferred)
  • Autonomous with AI tools and automation—actively using LLMs, automation frameworks, and modern workflows to elevate team capabilities and customer outcomes
  • 5+ years of experience as a Technical Account Manager, Solutions Engineer, or Customer Success Engineer supporting complex enterprise SaaS environments
  • 3+ years of hands-on experience with cloud platforms (GCP, Azure, AWS, +), IT infrastructure, and security tools in integrated or multi-system environments
  • 3+ years of experience in Customer Success, Implementation, and Project Management roles involving autonomous execution and cross-team coordination
Nice to Haves
  • Experience working in environments with multiple integrated platforms, APIs, or automation frameworks
  • Experience with data security, data governance, compliance, or privacy solutions
  • Experience with automation tools (n8n, HubSpot, ChatGPT, Cursor, Claude, +) and AI productivity or agent-based tools
  • Preference for candidates based in Quebec
What's In It For You?
  • Competitive salary range
  • Enjoy up to six weeks of paid time off annually—because we value your work-life balance
  • Comprehensive health benefits, including:
    • Life insurance
    • Short- and long-term disability
    • Paramedical and telemedicine services
    • Health Spending Account (HSA)
  • Work with cutting-edge AI tools and automation to do your best work
  • Join a mission-driven team protecting the world's most sensitive data

Qohash is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. A working proficiency in English is required for this position based on the company’s operational requirements. Only those candidates selected for  interview will be contacted.


Top Skills

AI
Automation Tools
AWS
Azure
Cloud Platforms
M365
Mcp

Similar Jobs

3 Hours Ago
Remote or Hybrid
Toronto, ON, CAN
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Manage deal negotiations and structures, serving as an advisor to sales teams, and ensuring compliance with revenue policies and guidelines.
Top Skills: Ai-Enhanced TechnologyCloud-Based PlatformSaaSSoftware
3 Hours Ago
Remote or Hybrid
Toronto, ON, CAN
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Manage the technical support team, ensure KPI attainment, handle customer escalations, and improve operations. Lead change and deliver exceptional customer care.
Top Skills: Ai-Powered Tools
3 Hours Ago
Remote or Hybrid
Toronto, ON, CAN
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Manage technical support, exceeding KPIs, enhancing customer satisfaction, and lead a team effectively while leveraging AI in processes.
Top Skills: Ai-Powered ToolsExcelTableau

What you need to know about the Calgary Tech Scene

Employees can spend up to one-third of their life at work, so choosing the right company is crucial, not just for the job itself but for the company culture as well. While startups often offer dynamic culture and growth opportunities, large corporations provide benefits like career development and networking, especially appealing to recent graduates. Fortunately, Calgary stands out as a hub for both, recognized as one of Startup Genome's Top 100 Emerging Ecosystems, while also playing host to a number of multinational enterprises. In Calgary, job seekers can find a wide range of opportunities.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account