This role requires a dedicated professional who acts as a liaison between internal stakeholders, technical teams, and external partners (such as vendors). You will be responsible for analyzing, documenting, communicating, and validating business and system requirements for a variety of IT initiatives. You will also contribute to the continuous improvement of business processes by incorporating and integrating existing and emerging technologies, including enterprise platforms such as Microsoft Dynamics where applicable.
You bring proven experience engaging stakeholders at all levels of the organization—from frontline teams to senior leadership. You are a self‑starter with strong analytical and problem‑solving skills, highly organized, collaborative, and naturally curious, with a passion for process improvement and technology‑enabled solutions.
If this opportunity aligns with your experience and career goals, we encourage you to submit your résumé today.Job Description:
Major Job Responsibilities:
Elicit business and technical requirements through workshops, questionnaires, surveys, site visits, business requirement documents, use case scenarios, and other modern requirement evolution methods (e.g., user stories).
Assist with the interpretation of business requirements into feasible solution options and communicate recommendations back to stakeholders.
Create process models, specification diagrams, and charts to support solution design and facilitate effective change within the business.
Work with stakeholders (including vendors) to define and develop user stories, system/application scenarios, and acceptance criteria.
Ensure traceability of requirements from collection and development through to testing.
Develop and utilize standard templates to accurately and consistently document requirements and specifications.
Foster positive stakeholder relationships and manage expectations.
Research modern technologies, relevant industry standards, and best practices.
Qualifications:
Post‑secondary education in Business, Computing, or equivalent experience is preferred.
5–10 years of relevant experience preferred.
Ability to document, record, and model current and future states, including process, flow, and data diagrams.
Experience working with Microsoft Dynamics (e.g., Dynamics 365 CRM or ERP) is considered a strong asset.
Knowledge of the Business Analysis Body of Knowledge (BABOK) is considered an asset.
Experience delivering software solutions (both net‑new and out‑of‑the‑box) in medium to large organizations; global experience is an asset.
Advanced knowledge of Microsoft Office 365, specifically Word, Visio, Teams, and Excel.
Knowledge of Azure DevOps or other backlog and delivery management tools (e.g., Jira) is an asset.
Knowledge of collaboration platforms such as SharePoint and Smartsheet.
Strong team‑oriented skills, including collaboration, negotiation, and influencing abilities.
Internal applicants who demonstrate the ability to grow into these qualifications will be considered.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
