Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
Pay at Intact is about much more than just salary.
Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
Salary range (but not limited to):
94,200 - 115,200Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):
12%As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.
About the role
We are looking for a Claims Account Manager to join our growing team!
You are ready to take on the challenge of revolutionizing the supply chain in the insurance industry in the West! As a Claims Account Manager, your main mission will be to ensure, using performance management tools, that our suppliers reach and exceed expectations. Your role is crucial for ensuring the efficiency of our processes while continuously aiming for improvement in operations and practices. Additionally, you will collaborate closely with your manager to design and implement innovative strategies nationally. In doing so, you will contribute to the creation of business relationships geared towards long-term partnerships essential for our company to surpass the insurance industry standards.
What you will do:
Analyze data to proactively identify opportunities and address challenges in our supply chain.
Prepare rigorous analysis, dynamic presentations, and inspiring training sessions on performance to share with our suppliers and internal teams, driving them towards excellence.
Propose and implement business strategies to optimize supply chain processes and maintain high performance levels among our suppliers.
Strategically collaborate with our internal operations to launch initiatives aimed at improving operational results and strengthening the competitiveness and outperformance of our national supply chain.
Ensure that our suppliers are firmly committed to adhering to guidelines and their contractual commitments.
Actively participate in the implementation of solutions, especially during emergency situations such as natural disasters.
Act as our ambassador to suppliers, resolving technical issues and other challenges that may affect supply chain performance.
Practice open and honest communication to cultivate and maintain strategic business relationships.
What you bring:
A bachelor's degree in business administration or a related field, or a combination of equivalent studies and experience.
Experience in supply chain management or Property claims management.
Exceptional leadership skills and a strong commitment demonstrated in a previous role.
Sharp analytical skills to develop and review supplier performance reports, interpret them, and develop action plans as needed.
Proficiency in performing and presenting cost/benefit analyses, with the ability to influence decision-making to obtain necessary approvals.
Skills in project management and strategic national initiative implementation is an asset.
Excellence in communication and a keen sense of customer service.
Experience in strategic planning with the ability to drive business growth.
The position is hybrid, with both office presence and remote work, maintaining availability for travel up to 20%, necessary to ensure direct and effective contact with our partners.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.
