Assists with pre-operative and post-operative patient testing, maintains accurate charts, answers patient questions, schedules follow-up appointments, updates clinic systems, and reports patient safety concerns. Works closely with optometrists and receives cross-training in reception duties. The role requires strong communication, computer proficiency, teamwork, multitasking, customer service, and flexibility across Calgary-area clinic locations and rotating Saturdays.
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CLINICAL ASSISTANT | Calgary, AB
Working in a LASIK MD clinic (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.
Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.
A look at your benefits
- You are eligible to receive a bonus.
- You have a permanent full-time position (35hrs-40hrs p/week). Please note that weekly hours are based on operational needs, may vary, and are not guaranteed.
- You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater & 1 wellness day.
- You benefit from group insurance, telemedicine & RRSP match.
- You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.
Your tasks at a glance
- You assist during the pre-op exams and fill the patient’s charts accurately.
- You answer patient’s questions and ensure the best service.
- You work closely with Optometrists.
- You conduct pre-operative and post-operative tests for patients.
- You update the appointment system after every patient's consultation.
- You schedule and confirm post-operative appointments by telephone.
- You will also receive cross-training for the Receptionist role upon completion of your initial training.
- You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks.
A clear view of your assets
- You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
- You have excellent communication skills in English.
- You have an interest in the medical field and have a passion for delivering excellent customer service.
- You find it easy to connect with others and quickly build trust.
- Your experience in the health care field is considered an asset (ex: medical assistant, physiotherapy assistant, optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health technician assistant, veterinary assistant, etc.).
- You are looking for a fast-paced, dynamic work environment where your ability to work in a team and excel at multi-tasking will be an asset.
- Schedule: You have flexibility to work between Monday and Friday (8:00 AM - 4:00 PM), with Saturdays on rotation.
- Required: You have flexibility to be scheduled between our LASIK MD Calgary location, our Gimbel Eye Centre location & our TLC Laser Eye Centres location as business needs shift.
From our point of view
Whatever your profile, we are above all looking for someone beyond the CV, since you can benefit from in-house training. Only your motivation and your desire to learn are part of our selection criteria.
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