What Clinical Operations contributes to Cardinal Health
Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers.
Clinical Operations is responsible for supporting the timely and quality sale, installation and monitoring of Cardinal Health products and services; may also provide product and service education to facilitate technology adoption and workflow change management.
Qualifications:
- 3-6 years of experience
- High School Diploma, GED or technical certification in related field or equivalent experience.
Data entry experience in a production environment, or specifically in a laboratory/healthcare setting is preferred but not required.
Teaching experience is a plus
What is expected of you and others at this level
- Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
- In-depth knowledge in technical or specialty area
- Applies advanced skills to resolve complex problems independently
- May modify process to
- resolve situations
- Works independently within established procedures; may receive general guidance on new assignments
- May provide general guidance or technical assistance to less experienced team members
Technical Requirements:
• Equipment must include laptop, dual monitors, cell phone/access for MFA and a minimum internet speed of 200.
• VPN access
• Ability to maintain access and trouble shoot basic issues
Physical Requirements
• Prolonged periods of sitting and/or standing
Skills / Abilities
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs
• Proficient in Microsoft Office applications
• Knowledgeable in healthcare-related computer applications including practice management, electronic health record, VPN’s etc.
• Knowledge of medical terminology and transcripts based on previous industry experience is highly desirable
• Ability to make precisely coordinated movements of the fingers of one or both hands to enter data
• The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)
• Ability to identify problems and recommend solutions within the scope of his or her authority
• Ability to apply good judgment in solving everyday problems with calmness and diplomacy
• Ability to exercise self-initiative, plan, prioritize, and complete delegated tasks. Ability to read, understand, and follow oral and written instructions
• Ability to establish and maintain effective working relationships with employees
• Ability to demonstrate professionalism, compassion, and caring at all times when dealing with others
• Ability to maintain strict patient, physician, staffs and corporate confidentiality
• Ability to work with a diverse group and team utilizing well developed communication skills. Ability to motivate and encourage team members as well as handle and delegate responsibilities where necessary
• Collects and researches data, uses intuition and experience to complement data
• Incorporates and demonstrates customer service strategies in dealing with people in order to achieve the organization’s goal of providing quality comprehensive urological care
• Readily shares information, knowledge and personal strengths. Seeks to understand and build on differing perspectives of others to enhance team efficiency and quality outcomes
• Works well and cooperates with other staff members. Is courteous, tactful, and has a team spirit. Communicates in a clear, concise, effective and timely manner, both orally and in writing. Displays well-developed listening skills
• Ability to adapt to constantly changing circumstances while maintaining a professional perspective. Engages in continuous learning, adjusts the application of knowledge, skills and abilities while addressing new challenges as contextual realities change
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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