Conga Architect

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Roles & Responsibilities

• Own the end-to-end architecture of the Conga CPQ solution within Salesforce Sales Cloud. 
• Define and govern scalable Quote-to-Cash (QTC) design including product modeling, pricing strategies, discount frameworks, approval hierarchies, amendments, and renewals. 
• Architect complex product bundles, pricing matrices, constraint rules, and enterprise-level configuration strategies. 
• Ensure optimal alignment between CPQ architecture and Salesforce Sales Cloud data model (Accounts, Opportunities, Quotes, Orders). 
• Define automation strategy using Flows, Apex, and scalable design patterns while maintaining system performance and maintainability. 
• Establish architectural guardrails, design standards, and governance for CPQ configurations and customizations. 
• Lead solution workshops with business stakeholders and translate requirements into scalable technical designs. 
• Serve as the escalation point for critical production issues impacting pricing, quoting, or revenue processes. 
• Conduct performance optimization and health assessments of the CPQ implementation. 
• Define and oversee integration architecture between Salesforce/Conga and external systems using API-led and event-driven patterns. 
• Mentor developers and admins, conduct design/code reviews, and ensure delivery quality across global teams. 
• Proactively identify technical debt and recommend modernization strategies to improve stability and scalability. 

Required Expertise

• 8+ years of Salesforce platform experience with deep focus on Sales Cloud architecture.
• 5+ years of hands-on Conga CPQ architecture experience in enterprise environments.
• Strong mastery of complex product configuration, pricing rules, discounting logic, and approval frameworks.
• Deep understanding of end-to-end Quote-to-Cash lifecycle and revenue-impacting processes.
• Strong expertise in Salesforce data modeling, automation (Flows, Apex), and performance optimization.
• Advanced knowledge of enterprise integration patterns (REST/SOAP APIs, middleware, async processing, data synchronization strategies).
• Experience supporting high-volume quoting environments with performance and scalability considerations.
• Ability to engage with executive and business stakeholders and articulate architectural decisions clearly.
• Experience operating within global delivery models (NA + India Team collaboration).
• Salesforce Architect certifications and Conga CPQ certification preferred.