Customer Implementation Specialist, Data Migration

Job Description
Amazing Career Moments Happen Here
Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible.
Position Overview
We're searching for a Customer Implementation Specialist - Data Migration, to join our Onboarding & Success team in a remote location. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.
What You'll Do

• Act as main liaison between client and data services execution team, offering frequent project status updates to all stakeholders
• Oversee increasingly complex data conversion projects, often involving multiple source systems
• Conduct customer training in preparation for data migration tasks
• Develop and update customer-specific data migration playbooks to guide system migrations
• Manage customer expectations and effectively communicate sensitive/difficult information to all involved parties
• Ensure on-time delivery of high-quality data conversion deliverables as per project plans
• Take charge of data conversion change requests; lead data review sessions and guide clients on issue prioritization and resolution
• Review data samples to confirm high-quality delivery from Applied to Client
• Establish and adhere to consistent processes, methodologies, tools, and deliverables for successful client project completion

We're Excited to Learn More About You
Your experience may include:

• Demonstrated communication, analytical and problem-solving skills to develop creative solutions
• Experience or interest in data conversions
• Experience working with projects that require a high attention to detail
• Bachelor's degree or equivalent work experience in the areas of insurance and/or technology
• Knowledge or use of Applied Systems products and services

You may have other skills or credentials, including:

• Bachelor's degree or equivalent work experience in the areas of insurance and/or technology
• Knowledge or use of Applied Systems products and services

We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply!
When You Join Team Applied, You Can Expect:
A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.
We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them.
A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:
o Medical, Dental, and Vision Coverage
o Holiday and Vacation Time
o Health & Wellness Days
o A Bonus Day for Your Birthday
Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/
Our targeted starting base salary in the United States for this position ranges from $55,000 - $75,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission.
Your Security Matters:
Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.
AI Utilization
We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
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