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Job Description
Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!
This Customer Sales Lead (CSL) position perfectly embodies that ambition, as you will own & be responsible the sales execution of $250M of revenue with Dollar General as a vital member of the Customer Business Team (CBT). The CSL serves as the liaison between Kraft Heinz and the Dollar General Team, leading all selling activities & driving efforts tied to improving our financial & market share profile. The CSL aims to deliver revenue and share objectives, pursue business strategies to of growth, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.
Essential Functions & Responsibilities
• Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth
• Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving
• Achieve promotional revenue objectives by tactic, price point, drive period & selling event while effectively implementing Kraft Heinz pricing strategies for owned categories
• Own customer P&L for the respective categories of coverage.
• Mentors, manages, and coaches a dotted line report through assessment of talent, providing constructive and timely feedback, and establishes practical development plans.
Expected Experience & Required Skills
• Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company
• Previous experience with Dollar General or other large retail chain customer with a book of business over +$50 million is ideal.
• Reside in the Nashville geography or open to relocation.
• Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
• Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities
• Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively both internally and externally
• Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc
• Willing to travel 10-20% out of the area as needed
Work Environment & Schedule
This position is considered a Normal office environment with limited travel or visits to external locations; offices are open workspaces Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations
Physical Requirements
Physical demands include but not limited to
• Willingness to drive and/or travel as needed
• Operate a computer and view screens for ~100% of work schedule
This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.
New Hire Base Salary Range:
$137,400.00 - $171,700.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
- Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
- Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
- Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
- Financial - 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Goodlettsville Office
Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com .
