The Dealer Development Manager is responsible for providing service to a network of dealerships in an assigned territory for our automotive product portfolio in the Central US primarily. This includes maintaining and developing existing automotive dealer relationships as well as acquisitions of new customer accounts.
KEY RESPONSIBILITIES:
•Develop and execute a strategy for increasing overall product mix within existing customers while building and maintaining relationships with key personnel
•Utilize CRM to actively track and analyze sales leads and customer interactions to enhance business relationships with customers and drive sales growth
•Establish ongoing communication with dealers to create visibility before, during and after every client visit
•Capable of identifying customer challenges and providing solutions in a manner ultimately leading to trusted advisor status
•Utilize consultative assessment skills, training tools and active coaching to optimize dealer performance
•Leverage customer relationships to generate leads, introductions, referrals and testimonials
•Maintaining industry knowledge surrounding trends and company initiatives
COMMUNICATIONS:
This position is in continuous contact with external and internal customers. As an ambassador of our company and brand, this position requires strong presentation skills and communication skills.
PROFESSIONAL SPECIFICATIONS:
•Bachelor’s degree preferred but not required
•2-5 years dealership F&I experience preferred
•2-5 years automotive B2B experience a plus
REQUIREMENTS:
•Strong focus on customer service, which includes excellent listening skills, verbal and written communication skills as well as interpersonal skills
•Microsoft Office (in particular, Teams, Excel and Power Point)
•Demonstrates ability to collaborate with others
•Team player capable of building strong lasting business relationships
•Must have a proven track record of developing sales results in an assigned territory
•Possess an organized approach to problem solving
•Must own a vehicle and have good driving record
•Must be able to travel 30-40% of the time by air or car
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