Are you a changemaker? Come on INN!
Who Are We?
We’re an amazing team, doing amazing things every day. Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis.
At Inn from the Cold, we offer more than a job; we provide an opportunity to make a profound impact on the lives of families in need. Our values guide us — compassion, accountability, respect, inclusivity, courage, and innovation. We are driven by our vision of a thriving community where every child and family has a safe and stable place to call home.
We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is not just a statement; it's a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures. As a trauma informed organization, we create a safe and supportive environment, promoting healing and resilience.
We are a multidisciplinary team united by a shared vision, mission and values. Collaboration is at the heart of our work, and we believe that diverse perspectives drive our success. It is this diversity and the respect and value we have for each other and our community that makes us stronger.
If this sounds like a place where you would want to work, please review the position below to see if there’s a fit with your skills and experience.
What Are We Looking For?
- Position Title Development & Database Specialist
- Job Type Full Time
- Department Philanthropy & Engagement
- Reports to Vice President, Philanthropy & Engagement
Position Overview
The Development & Database Specialist plays a key role in advancing The INN’s philanthropy and engagement strategy by ensuring accurate donor information, effective database management, and seamless operational support across the Philanthropy & Engagement team.
This role is responsible for maintaining the integrity and accessibility of donor data, generating meaningful reports and insights, and supporting annual giving, donor stewardship, and prospect development initiatives. With a strong customer service mindset and a collaborative approach, the Development & Database Specialist helps turn donor information into valuable insights that strengthen fundraising efforts, foster meaningful donor relationships, and support The INN’s mission.
What You’ll Do
- Maintain accurate donor and gift records in Raiser’s Edge NXT, ensuring data integrity, appropriate coding, and compliance with CRA requirements and organizational policies.
- Process donations and charitable tax receipts accurately and in a timely manner.
- Generate reports, analyze donor data, and track fundraising performance to inform strategy, support decision-making, and identify opportunities for growth.
- Manage data imports, exports, integrations, and quality checks to maintain consistent and reliable donor information across systems.
- Coordinate annual giving initiatives, including direct mail, digital campaigns, and monthly giving programs.
- Support prospect development by researching donor information, analyzing giving patterns, and identifying opportunities to strengthen fundraising efforts.
- Implement donor stewardship and recognition activities, including acknowledgements, impact reports, and personalized engagement initiatives.
- Collaborate with Finance and Accounting to reconcile donation records and ensure accurate financial reporting.
- Partner with Marketing & Communications to support fundraising campaigns, donor communications, and appeals through accurate data, segmentation, and reporting.
- Provide database support, guidance, and training to colleagues while contributing to process improvements and departmental goals.
This position description reflects the general duties of the role, but is not intended to include all duties that may be inherent in the position. The Development & Database Specialist may be asked to perform other duties as required or assigned.
What You Bring to Our Mission
- Post secondary education in fundraising, business, data management, software, nonprofit management or related field, or an equivalent combination of education and relevant experience
- Minimum of 3 years of direct experience in Fund Development.
- Minimum of 3 years experience in fundraising, donor services, donor database and data analytics
- Demonstrated experience with Raiser’s Edge NXT or comparable donor database
- Proficiency in Microsoft 365 applications, particularly Excel, Word, PowerPoint, Outlook and SharePoint
What We Offer
We provide people with meaningful work and are committed to offering equitable benefits and total compensation to all staff, including:
- Competitive salary, where all employees are paid a living wage at minimum
- Focus on health and wellbeing, including access to employer paid extended health benefits, dental benefits, annual health spending account and employer matched RRSP contributions
- Commitment to your mental wellbeing with free and confidential support through the Employee & Family Assistance Program
- Work life balance, including paid vacation starting at three weeks, wellness days, and 12 paid statutory holidays
- Supportive and flexible work environment, with ongoing training and development opportunities
- Potlucks, celebrations, employee engagement initiatives and plenty of fun
- Strong commitment to advancing reconciliation, aligning with the calls to action of the Truth and Reconciliation Commission of Canada and the United Nations Declaration on the Rights of Indigenous Peoples
- Recognition that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength in diversity, creating a rich and inclusive workplace.
Our Commitment
Join us in a workplace where your actions contribute to breaking down barriers, fostering equity, and creating a truly inclusive and antiracist space. At Inn from the Cold, you're not just an employee but a crucial part of a community, making a difference in the lives of those who need it most.
Diversity, Equity and Inclusion: The INN is deeply committed to building a workplace where inclusion is valued and prioritized. We welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to apply, even if you don't meet every qualification listed. We value unique perspectives and are committed to building a team that represents a variety of talents and skills. We are proud to be an equal opportunity employer seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, colour, religious beliefs, gender, gender identity or expression, family status, marital status, sexual orientation, place of origin, source of income, mental and physical disability, age or veteran status.
Join Our Team
We are excited to hear from you! We invite you to join our movement to end family homelessness in our city. If you are passionate about making a difference and meet the qualifications above, please submit your resume and cover letter by visiting our website http://innfromthecold.org/careers.
The successful candidate must satisfactorily complete a Police Information Check with Vulnerable Sector Search and a Child Intervention Record Check.
Application Deadline: Applications will be accepted until a successful candidate is found.
Inn from the Cold is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact us at [email protected] before your interview.
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