Director, Commercial Lines Operations

Ignite your potential. Impact what matters.

Hi, we’re HUB – a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others.

When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.

The Opportunity!

The Director, Commercial Lines Operations is responsible for maximizing the alignment, efficiency and effectiveness of the processes within the Prairies Region Commercial Department(s). With a focus on building and maintaining technical knowledge as well as solid insurance industry relationships, this role also ensures that Commercial sales are supported and increased while employees are provided with opportunities to grow within the Organization.

The Director, Commercial Lines Operations develops and maintains operational excellence by improving efficiencies and ensuring that, even during organizational growth, all systems in the organization are aligned toward achieving overall strategic goals.

• Full-Time career working within one of our HUB Prairies Offices.

What you will bring to the role –

Experience & Education:

• Ideally, 10 -15 years of commercial insurance experience.
• A minimum of 5-10 years of experience managing a diverse group of insurance professionals is required.
• CAIB Designation is required, maintain insurance licensing as required.
• Previous experience managing across organizational boundaries is an asset.

Skills & Abilities

• Advanced insurance knowledge in personal lines, commercial, automobile, life and travel insurance processes and procedures
• Professional verbal and written communication and interpersonal skills are required for this position, ability to communicate professionally with insurance companies and maintain confidentiality of sensitive information
• Strong, proven analytical problem solving with the ability to make decisions and move forward with the work at hand
• Strong business acumen and strategic thinking capabilities required
• Results-oriented, with the ability of using time and resources effectively
• Advanced practical knowledge and proficient computer skills with Broker Management Software System
• Working knowledge of Microsoft Office Products is required
• Superior relationship building with a client orientation and dedication to providing exemplary client service
• Strong organization and time management skills with demonstrated attention to detail
• Ability to handle multiple, competing projects that are time sensitive
• Committed to professional development
• Ability to develop others

Why Join HUB?

• An exceptional, welcoming, and inclusive company culture.
• Excellent compensation, benefits, RRSP match, referral incentives, and company perks.
• Work flexibility.
• Paid educational training and vast learning opportunities.
• Room for advancement and growth within the organization.
• Paid day off for your birthday – we want to celebrate you!

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve clients, communities, and colleagues.

Ready to join HUB and build a career in a rapidly growing industry?  Apply today for the Director, Commercial Lines Operations opportunity within one of our HUB Prairies locations.

If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization

Department Business Operations

Required Experience: 10-15 years of relevant experience

Required Travel: Up to 25%

Required Education: High school or equivalent