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Hilton

Director - Food and Beverage

Posted 2 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in Guanacaste
Senior level
Remote
Hiring Remotely in Guanacaste
Senior level
Directs all hotel food and beverage operations, including restaurants, bars, banquets, room service, events, budgeting, forecasting, cost control, revenue optimization, compliance, and service standards. Leads operational strategy, improves guest satisfaction and profitability, manages multiple outlets, and develops high-performing teams through performance management and professional development. Ensures compliance with health, safety, sanitation, and alcohol regulations while delivering luxury hospitality experiences.
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Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Director, you’re not just providing strategic direction for all aspects of the hotel’s food and beverage operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

  • Define F&B operational strategy: Provide leadership direction for the Food & Beverage department to maximize profitability and guest satisfaction by ensuring the highest standards of quality, service, and marketing
  • Drive operational excellence: Plan and oversee the administrative and operational functions of the department, including budgeting, forecasting, and policy implementation, ensuring seamless day-to-day operations.
  • Manage costs and revenue: Implement effective controls for food, beverage, and labor costs while driving revenue through innovative marketing initiatives and service enhancements
  • Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
  • Ensure regulatory excellence: Uphold compliance with health, safety, sanitation, and alcohol awareness regulations, fostering a culture committed to the highest standards of guest and team member wellbeing
Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. The candidate will demonstrate a genuine passion for luxury hospitality, strong interpersonal skills, sound business judgment, and the ability to inspire multicultural teams while maintaining consistently high standards of service and professionalism:                                                                                                                                                                                                                                                                                             

  • Degree or professional qualification in Hospitality Management, Hotel Administration, Business Administration, Gastronomy, Tourism, or a related field.
  • A minimum of 7 years of progressive experience in Food & Beverage operations, preferably within luxury hotels, resorts, upscale restaurants, or comparable hospitality environments.
  • At least 3 years of experience in a senior management or leadership position, overseeing multiple F&B outlets or a significant hotel operation.
  • Strong knowledge of restaurant, bar, banquets, room service, events, and overall F&B operations.
  • Experience with budgeting, cost control, forecasting, inventory management, revenue optimization, and operational KPIs.
  • Strong understanding of luxury-service principles, including personalization, attention to detail, guest recognition, and service recovery.   
  • Advanced English communication skills; additional languages are considered an advantage when relevant to the hotel's guest profile.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 
About the Team

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) 
  • Paid time off (PTO) – Recharge, relax, and take time for what matters most

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

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