Director of Sales | Customer Workflow Solution Sales

Posted 2 Days Ago
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Montréal, QC
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
We're putting AI to work for people.
The Role
In this role, you will build and lead a team of Sales Executives to drive new business growth, develop sales strategies, manage territory planning, and ensure the achievement of sales goals while fostering strong relationships with customers and internal teams.
Summary Generated by Built In

Company Description
Tout a commencé sous le soleil de San Diego, en Californie, en 2004, lorsqu'un ingénieur visionnaire, Fred Luddy, a vu le potentiel de transformer notre façon de travailler. Aujourd'hui, ServiceNow se présente comme un leader mondial du marché, apportant une technologie innovante améliorée par l'IA à plus de 8 100 clients, dont 85% des entreprises du Fortune 500®. Notre plateforme intelligente basée sur le nuage connecte de manière transparente les personnes, les systèmes et les processus pour permettre aux organisations de trouver des méthodes de travail plus intelligentes, plus rapides et meilleures. Mais ce n'est que le début de notre voyage. Joignez-vous à nous dans la poursuite de notre objectif de rendre le monde meilleur pour tous.
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It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:

  • Build a team of direct Sales Executives to drive rapid new business sales growth in the region
  • Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
  • Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
  • Recruit, coach and mentor team members to drive excellence
  • Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
  • Manage and report accurate forecast and pipeline to the business
  • Achievement of annual sales goals on a quarterly and annual basis is required
  • Engage and align effectively in C-level meetings in order to properly understand customer business requirements
  • Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team
  • Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience


Qualifications
To be successful in this role you have:

  • Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level
  • Strong success in recruiting, coaching and managing an exceptional sales team
  • Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
  • Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection
  • Experienced in driving sales process and drive effective working relationships with Sales Operations
  • Ability to understand the 'bigger picture' and business drivers around IT
  • Ability to build long term strategic and senior level relationships
  • Ability to adapt and work effectively within a rapidly changing and growing environment
  • Demonstrates strong business and financial acumen
  • Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement
  • Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately
  • Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem
  • Ownership of driving successful pipeline generation activities developed by marketing or the partner community


JV20
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information
Work Personas
Nous adoptons une approche basée sur la flexibilité et la confiance vis-à-vis de notre monde du travail distribué. Les personas de travail (flexibles, à distance ou requis au bureau) sont des catégories qui sont attribuées aux employés de ServiceNow en fonction de la nature de leur travail. Cliquez ici pour en savoir plus .
Equal Opportunity Employer
ServiceNow est un employeur qui souscrit au principe de l'égalité d'accès à l'emploi. Tous les candidats qualifiés recevront une considération pour l'emploi sans égard à la race, la couleur, la croyance, la religion, le sexe, l'orientation sexuelle, l'origine nationale ou la nationalité, l'ascendance, l'âge, le handicap, l'identité ou l'expression de genre, l'état matrimonial, le statut d'ancien combattant ou toute autre catégorie protégée par la loi. De plus, tous les candidats qualifiés ayant des antécédents d'arrestation ou de condamnation seront pris en considération pour un emploi conformément aux exigences légales.
Accommodations
Nous mettons tout en œuvre offrir une expérience accessible et inclusive pour tous les candidats. Si vous avez besoin d'une mesure d'adaptation raisonnable pour compléter une partie du processus de candidature ou si vous n'êtes pas en mesure d'utiliser cette candidature en ligne et que vous avez besoin d'une autre méthode pour postuler, veuillez communiquer avec [email protected] pour obtenir de l'aide.
Export Control Regulations
Pour les postes nécessitant l'accès à une technologie contrôlée assujettie aux règlements sur les contrôles à l'exportation, y compris les U.S. Export Administration Regulations (EAR), ServiceNow peut être tenu d'obtenir l'approbation des autorités gouvernementales en matière de contrôle des exportations pour certaines personnes. Tout emploi est subordonné à l'obtention par ServiceNow d'une licence d'exportation ou d'une autre approbation qui pourrait être requise par les autorités de contrôle des exportations compétentes.
Extrait de Fortune. ©2024 Fortune Media IP Limited. Tous droits réservés. Utilisé sous licence.
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Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

The Company
HQ: Santa Clara, CA
26,000 Employees
Hybrid Workplace
Year Founded: 2004

What We Do

As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the defining enterprise software company of the 21st century (or "DESCO21C," as we like to call it).

With more than 8,100+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™.

Explore your future career with us, visit www.servicenow.com/careers.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Why Work With Us

By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company , you can grow can grow your career faster.

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ServiceNow Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.

Typical time on-site: Flexible
Montréal, QC
Toronto, Ontario

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