Medicentres Canada Inc.
Dual Clinic Manager - Temporary - Hermitage and Dickinsfield
Be an Early Applicant
Oversee daily operations of two healthcare clinics, including staffing, finances, supplies, equipment, reporting, compliance, patient and physician engagement, performance management, hiring, training, and business development. The manager ensures high-quality patient care, maintains service standards, implements organizational initiatives, safeguards EMR systems, and travels between clinic locations while supporting evening and weekend operations.
Position Title: Dual Clinic Manager
Job Type: Temporary Full-Time (6 months with possible extension to permanent)
Job Location: Hermitage and Dickinsfield Medicentres Clinics
Reports to: Regional Operations Manager
Date Last Updated: September 2026
Looking to make a difference? Looking to join an incredible team?
Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario.
Regardless of your role, you will be an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience.
By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.
JOB PURPOSE:
Reporting to the Regional Operations Manager, responsible for overseeing the efficient day-to-day operations of two clinics. The Clinic Manager leads the implementation and communication of new initiatives and programs to staff and physicians. Additionally, they collaborate with physicians, patients, clients, vendors, and other internal and external stakeholders to ensure high-quality patient care.
JOB DIMENSIONS:
Staff: Medical and Non-Medical staff
Financial: Responsible for the finances of the clinic, specifically clinic labor, clinic supplies both medical and office, and EBITDA.
Other: Responsible for training, coaching and direct supervision of medical and non-
medical clinic support staff.
PRINCIPAL RESPONSIBILITIES:
Clinic Management and Oversight
We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
Please note, AI may be used in the selection and recruitment process.
Job Type: Temporary Full-Time (6 months with possible extension to permanent)
Job Location: Hermitage and Dickinsfield Medicentres Clinics
Reports to: Regional Operations Manager
Date Last Updated: September 2026
Looking to make a difference? Looking to join an incredible team?
Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario.
Regardless of your role, you will be an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience.
By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.
JOB PURPOSE:
Reporting to the Regional Operations Manager, responsible for overseeing the efficient day-to-day operations of two clinics. The Clinic Manager leads the implementation and communication of new initiatives and programs to staff and physicians. Additionally, they collaborate with physicians, patients, clients, vendors, and other internal and external stakeholders to ensure high-quality patient care.
JOB DIMENSIONS:
Staff: Medical and Non-Medical staff
Financial: Responsible for the finances of the clinic, specifically clinic labor, clinic supplies both medical and office, and EBITDA.
Other: Responsible for training, coaching and direct supervision of medical and non-
medical clinic support staff.
PRINCIPAL RESPONSIBILITIES:
Clinic Management and Oversight
- Achieving the performance goals including, but not limited to patient retention, patient satisfaction, patient count, controllable expenses, and operational targets.
- Responsible for patient, physician and staff engagement.
- Ensures that company policies, processes and procedures are adhered to
- Ensures optimal levels of medical and office supplies
- Ensures clinic equipment is well maintained
- Ensures that funds generated by the clinic are accurately accounted for on a daily basis
- Ensures standards of cleanliness and safety are maintained
- Responsible for handling patient concerns in an effective manner in accordance with our customer service standards
- Communicates and executes on strategic initiatives affecting clinic operations including the ongoing development of a customer service culture, communication, core purpose and core values with staff and physicians.
- Liaises with the Regional Operations Manager and other Clinic support team members regarding clinic profiles and changes
- Ensures all operational reporting and metrics are completed in a timely manner
- Ensures the EMR is protected and safeguarded according to organizational policy
- Manages clinic staffing levels for adherence to the staffing model
- Responsible for all aspects of performance management, performance reviews and progressive discipline
- Responsible for hiring both medical & non-medical staff as required
- Communicates Health & Safety initiatives in the clinic to ensure compliance with company policies
- EMR trainer for new physicians
- Performs other duties as assigned
- Supports and executes on business development programs and initiatives
- Supports the growth of the clinic
- Participates in and supports community involvement and perception of the Medicentres brand
- Exemplifies the organizations core values and ensure staff are aware of organization’s core purpose and core values and are performing to these standards on an ongoing basis
- Leads by example and demonstrates a ‘hands on’ approach in identifying and responding to issues in a timely manner
- 5-7 years clinic experience
- 3 years management experience, preferably in a health care clinic
- Customer service focus with strong communication skills
- Detail oriented with exceptional problem-solving skills
- Demonstrated ability to be adaptable and flexible
- Demonstrated leadership skills with the ability to manage and motivate teams
- Ability to handle confidential information in compliance with the Health Information Act guidelines
Ability to work flexible shifts including evenings and weekends. Fast paced environment, where ability to manage day to day operations of the clinic are essential. Must be able to adjust their schedule accordingly to work evenings and weekends to ensure exceptional customer service culture is observed on all shifts. Travel between sites.
INTERNAL COMMUNICATIONS: - Physicians
- Clinic Support Office departments (IT, Accounting, Human Resources)
- Vendors
- Suppliers
- Patients
We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
Please note, AI may be used in the selection and recruitment process.
Similar Jobs
Gaming
Own global business operations workflows, including the Global Fonts Program and Player Data Compliance initiatives. Coordinate studios and corporate teams across Legal, Privacy, Procurement, Publishing, and Engineering. Maintain compliance records, contracts, approvals, and risk-tracking systems; manage vendor proposal workflows; optimize operational processes using tools such as Airtable, Jira, Confluence, and generative AI. Provide project management support for software migrations, tool rollouts, and M&A integration initiatives.
Top Skills:
AirtableConfluenceGeminiGenerative AiGoogle WorkspaceJIRA
Marketing Tech • Social Media • Software • Analytics • Business Intelligence
Own the strategy, roadmap, delivery, commercialization, and scaling of Sprout Social’s partner and platform integration ecosystem. Lead integration lifecycle management, platform-based API and connector strategies, permissioning and licensing decisions, prioritization, business cases, and cross-functional execution with Engineering, Partnerships, GTM, Design, customers, and strategic partners.
Top Skills:
APIsIntegration ArchitectureManaged PackagesOauthPlatform EventsSaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Owns the three-statement financial model, monthly forecasting consolidation, long-range planning, executive and board reporting, and strategic financial analysis. Partners with Finance Systems and cross-functional stakeholders to improve planning tools, forecast accuracy, and finance processes. Supports annual operating plans, financial reviews, ad hoc analysis, and AI-enabled finance systems development.
Top Skills:
Ai ToolsChatgptClaudeCursorDatabricksExcelGeminiGleanGoogle SheetsGoogle SlidesNetSuitePowerPointWorkday Adaptive Planning
What you need to know about the Calgary Tech Scene
Employees can spend up to one-third of their life at work, so choosing the right company is crucial, not just for the job itself but for the company culture as well. While startups often offer dynamic culture and growth opportunities, large corporations provide benefits like career development and networking, especially appealing to recent graduates. Fortunately, Calgary stands out as a hub for both, recognized as one of Startup Genome's Top 100 Emerging Ecosystems, while also playing host to a number of multinational enterprises. In Calgary, job seekers can find a wide range of opportunities.
