The Team:
The People & Culture team plays an essential role in supporting our company's strategic initiatives, day-to-day operations, and infrastructure. As a steward of Morningstar's unique culture, we invest in our employees and offer a place where talented, driven people can grow; and where they are trusted to help investors reach their financial goals. By helping Morningstar employees succeed we contribute to Morningstar's success.
The Role:
As a member of the People & Culture team, you will contribute to a positive experience for our employees, managers, and colleagues. In this role, you will sit Global Mobility within the People & Culture team, Global Mobility Specialist will report into the Director of Global Mobility and Immigration to ensure successful delivery of Morningstar's end-to-end mobility process and will work closely with a range of stakeholders both internally and externally to ensure Morningstar officers a high-quality global mobility program. This role will support temporary status populations, international and cross-border moves, U.S. domestic relocations, as well as overseeing and coordinating aspects of our mobile and commuting employee population.
Responsibilities
- Maintain ownership and organization of all Mobility cases, including follow-ups on documentation/approvals to ensure cases remain accurate and up-to-date
- Coordinate with other P&C domains and stakeholders such as Total Rewards, Global Operations, Talent Acquisition, Legal & Immigration, Payroll, and Facilities to ensure full end-to-end relocation
- Track and maintain foreign national immigration status globally and work with stakeholders to ensure documentation meets compliance requirements
- Create standard operating procedures (SOPs), ensuring all documentation is available and up to date
- Assist projects and initiatives within all domains of Global Mobility and Immigration globally
- Track and maintain relocation and tax services expenses for budgeting and payroll reporting
- Assist in the annual forecasting of the Global Mobility and Immigration budgeting process
- Own the coordination of tax filing services and relocation services for all Mobility cases
- Provide effective customer support to stakeholders through reliable, quick, and accurate problem resolution
- Proactively identify process improvements and opportunities to streamline and automate
Qualifications
- 2-4 years of experience in program coordination, operations, human resources or immigration support
- Strong analytical ability to investigate, diagnose, and resolve customer issues.
- Demonstrated problem-solving skills.
- Effectively organize, prioritize, & execute multiple tasks and follow a multi-step process through to completion.
- Ability to work collaboratively across teams and be able to work independently.
- Proven customer service excellence and verbal and written communication skills.
- Ability to work without appreciative supervision.
- Demonstrated excellent attention to detail and adapt to changes in a fast-paced environment.
- Knowledge of Microsoft Office applications.
- Knowledge of expat workflow and processes from pre-deployment to repatriation an asset.
Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
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