Global Partner Services Manager (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:
This role reports to Senior Director of Global Business Development – Services in our Alliances organization.

The Global Partner Services Manager (Lead) is responsible for scaling CrowdStrike’s global ecosystem of delivery partners to achieve measurable business outcomes through partner-led services. This leader manages a global team of Partner Services Managers focused on enabling, governing, and growing partner delivery capabilities across CrowdStrike’s Horizon Solution portfolio.

This role drives the strategy and operational excellence required for partners to deliver CrowdStrike services successfully, influence product adoption, and deliver measurable value to customers. Success is defined by partner delivery capability growth, customer outcomes, and influenced delivered license dollars — reflecting the impact of partner-led service delivery on CrowdStrike’s overall success.

What You’ll Do:

• Lead and develop a global team of Partner Services Managers responsible for partner delivery enablement, governance and performance.

• Define and execute the global partner delivery strategy to scale CrowdStrike’s ecosystem across a select group of solutions.

• Implement governance frameworks that ensure quality, consistency, and partner accountability for customer success and CSAT compliance.

• Drive global enablement programs to build delivery readiness, certification, and capability growth.

• Collaborate cross-functionally with Sales, Alliances, Product, and Customer Success to align partner delivery with business goals.

• Measure and report partner-influenced delivered value, attach rates, and other key performance indicators across regions.

• Represent Partner Services in executive reviews and drive continuous improvement through partner and internal feedback loops.

What You’ll Need:

• 10+ years in partner enablement, professional services, or ecosystem delivery management in enterprise software or cybersecurity.

• Proven success leading global or matrixed teams to scale delivery programs and drive measurable business outcomes.

• Deep understanding of service delivery models, certification frameworks, and partner performance governance.

• Strong executive presence and communication skills with the ability to influence senior internal and external stakeholders.

• Data-driven mindset with experience using Salesforce, Tableau, or equivalent tools for performance tracking.

• Collaborative leadership style with a proven ability to align cross-functional teams around shared delivery and growth objectives

Bonus Points:

• Familiarity with CrowdStrike’s product ecosystem or cybersecurity market landscape preferred.

• Proven experience driving partner-led service delivery initiatives or co-delivery programs in a global SaaS or cybersecurity environment.

• Skilled in using data and analytics tools (e.g., Salesforce, Tableau) to track partner enablement, delivery quality, and customer success outcomes.

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs 

• Competitive vacation and holidays for recharge  

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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