Make a difference. Be happy. Grow your career.
Healthtech, a Nordic Global Company based in Canada, delivers healthcare organizations with strategic advisory, clinical transformation, implementation solutions, and application support services for over 40 years.
This role will:
- Work on the floor directly with all clinicians to help them navigate the MEDITECH system.
- Work closely with the Integrations team and command center to liaison between Clinical end users and IMIT Team members.
- Facilitate problem-solving between Clinical end user and development staff.
- Elbow support may involve helping physicians performs specific tasks in the MEDITECH system and give guidance or advice around optimizing efficiency.
- Training prior to go live to be provided to applicants to familiarize yourself with the MEDITECH system and workflows.
- Have you on a timetable or schedule, with specific and dedicated time on site at the hospital.
Qualifications:
- Previous, and recent go-live ‘at the elbow’ support for a Hospital Information System implementation with physicians.
- Experience with Healthcare or medical terminology.
- Knowledge of basic computer concepts required.
- Proficient and knowledgeable of the MEDITECH suite of applications is preferred.
Skills:
- The ability to communicate effectively with physicians and an understanding of proper etiquette in healthcare settings.
- Ability to be adaptable and flexible based on changing business and training environment needs.
- Ability to work in a team-oriented environment is required.
- It is essential to cultivate effective working relationships and maintain excellent communication with other team members.
- Creative solving of technical problems – ensuring the ability to deliver integrations across a wide variety of systems.
- Must have customer service focus and must be able to communicate with people at all levels of the organization both internal and external.
Travel Requirements:
- This role requires candidates to be on site at the hospital location in Canada.
What We Do
Global Health and Technology Consulting. We connect people, data, and technology to create a healthier world. Let’s work together. Let’s connect healthcare.
Nordic helps healthcare organizations harness the power of technology to create healthier systems that lead to healthier businesses. Our global team of more than 1,400 professionals combines deep clinical experience, extensive technical knowledge, insightful strategic vision, and proven operational capability, to deliver transformational outcomes for providers and the people in their care. Nordic provides a broad range of consulting services, including strategic advisory, digital and cloud initiatives, implementation and support, and enterprise technology transformation. Our more than 500 clients trust us to help them identify and focus on the most important priorities, and consistently deliver business-changing impacts that make health systems, and the people they serve, healthier.
