The Luxor team has built a range of solutions for Bitcoin mining and compute power. Our Hardware Desk facilitates the global trade of specialized hardware to our clients and trading partners — we move tens of thousands of machines a month and operate one of the highest-volume desks globally.
This role supports Luxor's AI/HPC Hardware Sales and Business Development teams by owning the operational layer that keeps deals moving. You'll be responsible for generating and processing commercial documents, maintaining CRM hygiene, managing OEM/ODM distributor registrations, supporting supply sourcing, handling export compliance and shipping logistics, and synthesizing sales data into actionable reporting. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-moving hardware trading environment. This role reports to the Head of Hardware and is a remote position based in the United States.
Basic RequirementsBased in the United States or Canada.
Bachelor's degree in Business, Operations, Supply Chain, Finance, or a related field.
1–3 years of experience in a sales operations, trade operations, logistics, or administrative role, preferably within a technology or hardware environment.
Familiarity with U.S. export regulations (EAR, ECCN classifications, OFAC screening) and international shipping documentation; formal compliance training or experience is a strong plus.
Experience coordinating with freight forwarders, customs brokers, or carriers, and working with shipping documentation (commercial invoices, packing lists, BOLs, SED/EEI filings).
Comfort researching and documenting product specifications (weight, dimensions, configurations) for logistics and compliance purposes.
Proficiency with CRM platforms (HubSpot strongly preferred); experience building reports, workflows, and dashboards.
Strong working knowledge of commercial document workflows — contracts, invoices, POs — and comfort coordinating with legal and finance stakeholders.
Familiarity with OEM/ODM/VAR partner portal processes and distributor registration programs is a strong plus.
Solid data skills: comfortable working in Excel or Google Sheets, and ideally with BI tools (Looker, Tableau, or similar).
Exceptional organizational skills and attention to detail — you catch the things others miss.
Strong written communication skills; able to draft clear, professional business correspondence.
Ability to manage multiple priorities in a fast-moving environment with minimal hand-holding.
Interest in or exposure to AI, HPC, data center, or enterprise hardware markets.
Document Generation & Processing
Draft, review, and process commercial documents including NDAs, sales agreements, purchase orders, and invoices in coordination with the sales and legal teams.
Maintain organized document repositories and ensure version control across active deals and partner agreements.
Support contract renewals, amendments, and compliance tracking for active vendor and customer agreements.
Supply Sourcing Support
Assist the sales team in identifying and vetting hardware supply sources across OEMs, ODMs, distributors, and secondary market channels.
Track inventory availability, lead times, and pricing from active and prospective suppliers to support deal execution.
Coordinate with vendors on quote requests, allocation inquiries, and order confirmations to keep the sourcing pipeline moving.
Export Compliance & Shipping Operations
Research and document product specifications including hardware configurations, weights, dimensions, and HS/HTS codes required for shipping and export filings.
Prepare and process export documentation including commercial invoices, packing lists, certificates of origin, shipper's export declarations, and any required EAR/ECCN filings.
Conduct denied party and export control screening in accordance with U.S. export regulations (EAR, OFAC).
Coordinate with freight forwarders, carriers, and customs brokers to ensure accurate and timely shipments.
Monitor shipment status and proactively resolve logistics issues, delays, or documentation gaps.
Maintain a compliance log for all international transactions and flag any items requiring additional licensing review.
CRM & Data Management
Log and maintain accurate deal, contact, and account data in HubSpot (or equivalent CRM), ensuring the sales pipeline reflects current status at all times.
Build and manage workflows and automation to reduce manual data entry and improve pipeline visibility.
Audit CRM data quality on a regular cadence and flag inconsistencies to the BD team.
OEM, ODM & Distributor Registration
Manage the end-to-end process for registering Luxor as an authorized reseller, VAR, or distribution partner with OEMs, ODMs, and distributors.
Track registration status, renewal dates, and compliance requirements across all active partner programs.
Coordinate with vendor portals and partner teams to ensure Luxor's credentials and deal registrations are current.
Sales Analytics & Strategy Support
Pull, clean, and analyze sales and pipeline data to produce weekly and monthly performance reports for leadership.
Build dashboards and visualizations to track KPIs including revenue, margin, pipeline velocity, and win/loss trends.
Support the BD team in preparing market analysis, competitive landscape summaries, and customer segmentation insights for quarterly business reviews.
Cross-functional Coordination
Serve as the operational point of contact between Sales, Finance, and Legal for deal-related administrative needs.
Assist with onboarding new customers and vendors by coordinating documentation, compliance checks, and system setup.
Support the team at industry events and trade shows with logistics, materials, and follow-up tracking.
We use AI tools to support certain parts of our hiring process, and we believe in being transparent about how they’re used.
During your application, AI may assist in reviewing CVs, qualifications, and assignments by providing additional insights, but it does not make decisions, every application is evaluated at each step by a member of our hiring team.
We also use AI to transcribe interviews so our team can stay focused on the conversation rather than note-taking. Any voice recordings are automatically deleted within 15 days.
In addition, AI helps us keep candidates informed about their application status and helps us understand how our process is working so we can improve it over time.
In all cases, AI is used to support efficiency and consistency, not to replace human judgment. If you have any questions about how we use these tools or your data, or if you would prefer to opt out of any of these features, please include them in the dedicated section of the application form, and we’ll follow up accordingly.
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