Lead strategy and execution for Core Services shared-platform products. Own roadmap, orchestration, APIs, adoption, platform health metrics, and a team of Product Managers while partnering with Engineering, Data, and Design to scale reusable services and improve developer velocity.
At Wave, we help small businesses to thrive so the heart of our communities beats stronger. We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously.
The Group Product Manager, Core Services is a strategic and highly technical product leader responsible for defining and scaling the shared services layer that powers product innovation across the organization. This role owns the strategy and execution of core shared services, including orchestration workflows, business capabilities, and reusable platform services, that enable customer-facing product teams to build, launch, and scale experiences efficiently, consistently, and at scale.
This leader manages a team of Product Managers and brings deep platform product management experience with a strong internal customer mindset – driving adoption of shared services, APIs, and workflow capabilities while balancing short-term delivery needs with long-term platform health. This role requires strong business judgment, technical fluency, and influential leadership to partner across the organization and build toward a unified platform vision.
Here’s How You Make an Impact:
- Define and lead the product vision, strategy, roadmap, OKRs, and success metrics for the Core Services group that enable product teams to build and scale efficiently.
- Collaborate deeply with Engineering, Architecture, and Data leaders to shape Core Services direction, guide critical technical and business trade-offs, and prioritize investments across scalability, reliability, data foundations, and operational efficiency.
- Own the Core Services orchestration layer across system, services, and data flows – acting as the product leader for internal customers (product teams, engineers, and data partners) by identifying reusable services, APIs, workflows, and data capabilities that reduce duplication, improve consistency, and accelerate delivery while maintaining scalability, extensibility, and resilience.
- Drive adoption and impact of shared services across the organization, leading onboarding, enablement, documentation, and change management to ensure teams effectively leverage platform capabilities and standards.
- Define and monitor platform health and success metrics, including adoption, usage, service reliability, performance, and return on foundational investments.
- Lead and develop a high-performing team of Product Managers, establishing strong platform product management practices across discovery, prioritization, execution, and cross-functional alignment.
- Drive alignment across Product, Engineering, Data, Design, and business stakeholders – partnering closely with product and technical leaders to ensure Core Services evolves in step with the company’s product vision, translating complex technical concepts into clear business value and guiding leaders on key trade-offs between speed, scale, risk, and longterm platform health.
- Identify and leverage AI-enabled capabilities and workflows to improve product velocity, quality, aligned with business priorities and deliver measurable impact.
- Foster a culture of continuous improvement, driving operational excellence through retrospectives, learning, coaching, and ongoing refinement of platform processes and ways of working.
You Thrive Here By Possessing the Following:
- Experience owning platform, infrastructure, API, developer tooling, data platform, or other highly technical products used by internal teams or external developers.
- Strong technical fluency in distributed systems, platform architecture, service-oriented design, cloud or infrastructure concepts, and data foundations, with the ability to engage credibly with architects, senior engineers, and data leaders in both strategic and tactical discussions.
- Proven ability to define product strategy, derive requirements, analyze trade-offs, and prioritize investments across multiple teams and stakeholders in a matrixed environment.
- Demonstrated experience translating complex technical platform investments into measurable business outcomes such as increased scale, improved reliability, reduced cost, faster delivery, or stronger customer and developer experiences.
- Strong people leadership experience, including leading Product Managers, developing talent, setting priorities, and building high-performing teams.
- Excellent written, verbal, and interpersonal communication skills, including the ability to explain technical concepts clearly to non-technical audiences and influence senior stakeholders across business and technology functions.
- Strong business acumen, including experience building business cases, evaluating tradeoffs, and aligning product investments to customer value, company priorities, and financial outcomes.
- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, Data-related field, or a related discipline, or the equivalent through a combination of education and relevant work experience.
- 8+ years of product management experience, including ownership of complex, highly technical products with significant business and technology impact, with a minimum of 2+ years leading product teams at the Group level or above.
At Wave, we value diversity of perspective. Your unique experience enriches our organization. We welcome applicants from all backgrounds. Let’s talk about how you can thrive here!
Wave is committed to providing an inclusive and accessible candidate experience. If you require accommodations during the recruitment process, please let us know by emailing [email protected]. We will work with you to meet your needs.
We use Google Gemini, a secure AI assistant, during interviews for note-taking purposes only. Notes are kept confidential and are not shared outside the hiring process. This allows our interviewers to stay fully focused on you during the conversation.
This advertised posting is a current vacancy.
Similar Jobs
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Architect and own marketing data infrastructure, Databricks pipelines, Gold Layer tables, semantic models, and AI-enabled data products. Lead complex cross-team initiatives, translate ambiguous business needs into scalable solutions, ensure data quality and reliability, and mentor engineers and analysts. Build, evaluate, and monitor production LLM and agent systems while automating marketing and go-to-market workflows with AI. Partner with BI, Data Science, Marketing, Sales, and R&D teams to support self-service analytics and trusted business KPIs.
Top Skills:
Ai AgentsBigQueryClaude CodeCursorData WarehousesDatabricksDbtEltETLLakehouse ArchitecturesLlmsPythonSalesforceSemantic LayersSnowflakeSQLStreamlit
An Hour Ago
Easy Apply
Easy Apply
Big Data • Fintech • Mobile • Payments • Financial Services
Leads Marketing and Consumer Privacy Engineering teams, developing engineers and establishing a shared operating model. Translates business and product priorities into engineering plans across logged-out web, experimentation, marketing integrations, attribution, measurement, consent, privacy experiences, and consumer data collection. Partners with Product, Marketing, Privacy, Legal, and Engineering stakeholders to deliver reliable, scalable, privacy-aware systems while balancing customer needs, quality, speed, and risk.
Top Skills:
AnalyticsAttributionAustralian Privacy ActCcpa/CpraConsent ManagementCookiesGdprInstrumentationMarketing TechnologyMeasurement SystemsTaggingWeb Experimentation
Agency • Digital Media • Legal Tech • Marketing Tech • Social Media • SEO
Own a portfolio of clients to maximize retention and growth: run client calls, analyze lead and performance data, spot retention risks and upsell opportunities, coordinate internal teams to deliver on strategy, and contribute process and AI-driven improvements to internal systems.
What you need to know about the Calgary Tech Scene
Employees can spend up to one-third of their life at work, so choosing the right company is crucial, not just for the job itself but for the company culture as well. While startups often offer dynamic culture and growth opportunities, large corporations provide benefits like career development and networking, especially appealing to recent graduates. Fortunately, Calgary stands out as a hub for both, recognized as one of Startup Genome's Top 100 Emerging Ecosystems, while also playing host to a number of multinational enterprises. In Calgary, job seekers can find a wide range of opportunities.
