About Orita
Orita builds AI customer segments for many of the best brands in the world including (deep breath) Spanx, ThirdLove, True Classic, Tracksmith, Harney & Sons, Sun Bum, Ministry of Supply, Thursday Boots, gorjana, and hundreds more.
Orita’s algorithms help brands understand who wants to hear from them, when, and through what channel (email, SMS, direct mail today, more coming soon …). By messaging prospects and customers when they’re actually listening, you’re able to make a bunch of money.
In a world where acquisition costs are skyrocketing, fixing retention and driving LTV is the key to profitable growth.
For marketers or business owners passionate about their customers and messaging, it can be tough to let go and trust something as personal as their customer list to a bunch of algorithms and machines. Luckily at Orita, it’s our goal to make sure our customers know we have their backs, and go above and beyond to earn their trust.
As Orita’s Head of Sales, you will
Own the number.
Work as a salesperson first, to understand the opportunity and motion at Orita. You’ll partner with our Co-CEO who currently leads most deals. The first AE you’ll have is the Co-CEO. Then we’ll sprint to build the team.
Work with our partnerships team closely. Partnerships are key to Orita, specifically our relationships with (1) Retention Agencies (2) Klaviyo CSMs and Account Executives.
Note that the Orita Partnerships org directly closes deals.
Drive pipeline outside of the Partnerships motion too.
Partner with our Director of CS in order to ensure great customer experiences
Collaborate with the Co-CEO, CMO, Partnerships org and other cross-functional teams to build scalable sales processes, refine messaging, and develop collateral
Realize that happy customers who stick around for the long run are the key to building a world-class business. So, um, you will not oversell or stretch-the-truth-just-a-little as so many AEs do, in order to hit your personal goal.
The reason we are open to this title expanding beyond Head of Sales is because there is a possibility that Partnerships eventually rolls-up into this org. Today? Maybe. Down the road? Maybe. That depends on your background and skill-set, your performance, and how our organization grows over time.
So, yeah, apply for this role if you merit a bigger scope. For the right candidate, we’re open to it.
Orita’s most important Value is “Customer and Partner Obsession”. If you are comfortable breaking from that Value to hit your number, please don’t apply.
About You
Please apply even if you don’t meet every requirement
You’ve managed a sales team. Ideally you’ve also built the team, not just inherited one
You have many years of selling at a commerce platform, app or technology
You ideally have sold marketing technology and are deeply empathetic to Marketers, Ecommerce leaders, Heads
You have experience in building pipeline as a BDR or in your sales background. You’ve built a team that builds pipeline.
You have a proven track record of meeting or exceeding revenue targets across transactional and more complex selling
You have an entrepreneurial mindset, and thrive in fast-paced environments. You are curious about how teams work and approach deals with a solutions and value mindset.
You have a perspective - and ideally experience - adopting modern tooling for growth
Bonus points for experience in the following:
E-commerce tech, Shopify, Big Commerce, Klaviyo, PostPilot
Hubspot experience. Other CRM experience a-okay
Experience operating at a startup-level organization, with the ability and willingness to quickly pivot and expand on opportunities as they arise.
Where you’ll work: Candidates must live in the U.S. or Canada. The role is mainly remote, ideally very close to the San Francisco, Bay Area, Los Angeles or NYC. We’re building nodes by these places, but please feel free to apply even if that isn’t your current locale. Just know that our entire team is expected to come together at least a few times per year.
Interview Process:
Subject to change, but we’ll try to be very efficient
Questionnaire via email
Screening interview with Co-CEO.
Interview with 2 different teammates (ideally in a single meeting)
Final round with Co-CEO and likely 1 other special guest
Possible final-final round if really needed 🙂
Orita Offers:
Orita offers an array of benefits, including competitive salaries, healthcare, 401K, equity in a fast-growing startup, and a flexible PTO policy.
Orita is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation, or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.
