Honey Homes: Strategy & Operations - Recruiting

Honey Homes is a new membership service for homeowners that proactively addresses the everyday to-do’s, ongoing maintenance and unexpected repairs that come with home ownership. Members are paired with a dedicated handyman who regularly visits their home with a simple app to coordinate. We’re on a mission to make home upkeep effortless, replacing hassle and stress with the joy that comes from comfortable living.

We’re seeking a dynamic and outcomes-focused Operations teammate with a passion for people. Your primary focus from Day 1 will be supporting the growth of our Field Team (handymen and handywomen), who are the heart of our service. You’ll have the opportunity to build and scale Honey Homes’ recruiting engine across the country by working closely with our Operations Team and Field Managers to refine our hiring process, recruit top tradespeople, and help create a smooth onboarding experience.

This role is ideal for someone who is excited about shaping the operational foundation of a fast-growing startup, and for growth opportunities as our business needs evolve.

This role is based in our office in Oakland, CA.

What you’ll do:

• Hire high quality handypeople: Increase top of funnel pipeline and phone screens to successfully get 20+ candidates to accepted offers by early Q1 2025. Coordinate and schedule interviews, and keep candidates informed at each step.

• Clearly define our hiring criteria and optimize our hiring process: Ensure criteria and assessments are consistent across all hiring managers, and feedback is captured. Identify opportunities for hiring more efficiently, and make them happen.

• Predictably forecast hiring needs and provide visibility on pacing: Build dashboards for reliable tracking and stakeholder visibility into progress. Partner with Field Operations to understand upcoming needs for growth and departures.

• Assist with onboarding setup: Send offers and set up tools, prep materials for onboarding as needed, and more. Make systems and processes more efficient.

• Support other operational functions as our needs evolve: Continually assess operational needs and identify opportunities for more seam connections. Take on new challenges as they arise!

We’re looking for someone who…

• Is an “athlete” with relevant experience: You love taking on a new challenge, and aren’t afraid to roll up your sleeves. You have some experience hiring through the full lifecycle, from resume review through offer close.

• Has experience working with front-line or non-office team members: You understand how to connect with teammates in roles outside of an office setting, and build trust.

• Loves to build out tools and processes: You’re comfortable working out of a Google spreadsheet, but just as comfortable moving that sheet into new technology. You don’t shy a way when you jump into a tool that you’ve never used before.

• Is a creative problem solver: You love thinking about what the optimal way is to address a problem or opportunity, and consider what prior constraints can be relaxed. You question why it’s done this way in the first place. And always aim for the best outcome for the customer.

• Has a growth mindset: You’re a self-starter who is comfortable jumping into projects without a lot of oversight or examples. You’ve successfully taken ideas from 0-1 in the past.

• Is a strong communicator and collaborator: You have great verbal and written skills, and can make anyone feel comfortable in conversation. You know how to build trust with key stakeholders, and when to question the way ‘things have always been done’.

• Has a startup mindset: You’re flexible and not stuck in just one way of doing things. You’re willing to test and iterate quickly, and navigate change with grace.

• Prioritizes all day long. You understand what's the most important thing to be working on, and make sure it gets done.

• Documents everything. You write down what you are doing. You share clear, concise and frequent updates with your team.

Location: Oakland, CA

Compensation: $75-100K + equity