Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.
Time Type:Regular
Job Description :
POSITION SUMMARY:
As a key member of the Human Resources (HR) Service Centre, the HR Coordinator serves as the first point of contact for employees and managers, addressing a wide range of HR queries and requests across our business units within Canada and the US. This role acts as a point of reference for various HR programs, policies, and procedures, including leaves of absence management, group insurance, retirement and employee discount programs. The HR Coordinator is responsible for ensuring the accuracy and integrity of employee data within the Human Resources Information System (HRIS), while also collaborating closely with our HR Partners and Centers of Excellence to provide seamless HR services and support across the organization.
KEY RESPONSIBILITIES:
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Provide bilingual (French and English) HR support to employees across Canada and the US.
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Initiate and collaborate on projects to enhance the HR Service Centre experience for the team and colleagues.
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Provide Workday (HRIS) support and ensure accurate HR transaction entries.
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Advise employees on employee programs, policies, and practices to ensure compliance and understanding.
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Act as the first point of support for time-tracking, absences, and payroll issues, ensuring prompt resolution or escalation.
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Manage reporting and audit requests, ensuring timely and accurate data delivery.
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Handle administrative tasks for union requirements to ensure compliance with collective agreements.
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Oversee HR onboarding to ensure a smooth introduction for new employees.
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Manage leaves of absence and workplace injuries, ensuring policy compliance and timely documentation processing.
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Manage HR invoices for accurate processing and timely payment.
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Responsible for administrative HR requests as needed.
ESSENTIAL QUALIFICATIONS
ABOUT YOU
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Shows a strong drive to initiate and collaborate on projects, promoting teamwork and innovation.
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Exhibits a client-focused mindset, accountability, and serves as a change agent while collaborating effectively with colleagues to drive positive outcomes.
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Effectively identifies challenges and develops practical, innovative solutions.
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Demonstrates excellent attention to detail, ensuring accuracy in all tasks.
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Excellent mastery of both spoken and written French and English. The successful candidate will be working with stakeholders throughout North America.
ACADEMIC TRAINING
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College Degree/Diploma in Human Resources Management is required or a combination of relevant education and experience.
WORK EXPERIENCE
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A minimum of 2 years’ experience within an HR team in a similar role is required.
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Experience in a unionized environment is an asset.
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Experience with Workday’s Human Capital Platform is an asset.
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Mastery of Google Suite for Business is an asset.
#LI-HYBRID
Location :Trois-Rivières, QC
Company :Cogeco Communications Inc.
At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.
By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.
If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at [email protected]
