Coordinates assigned consumer-environment projects from order entry through completion, managing schedules, production coordination, shipping, inventory, documentation, customer communication, cost proposals, and ERP updates. Supports project managers, maintains customer accounts, coordinates manufacturing and installations, and ensures timely issue resolution and delivery. May mentor junior project coordinators.
idX Corporation, the preeminent designer & manufacturer of consumer environments, offers a comprehensive, streamlined solution to managing programs from concept through completion. idX has an unparalleled combination of capabilities and advantages on a global scale that truly differentiates us in the marketplace.
Job Summary
The Senior Project Coordinator will coordinate and organize activities surrounding the project cycle while generating cost savings related to assigned projects. Through direct customer contact the Senior Project Coordinator is accountable and responsible for managing assigned projects from initial customer requests through completion.
Travel Required: up to 25% (must reside in Southern California)
Principle Duties and Responsibilities
- Coordinate and organize activities surrounding the project cycle
- Monitor each project from order entry to completion
- Ensure that identified issues are reacted to in a timely manner
- Partner with all functions, especially production, to organize and support critical aspects to meet customer delivery dates
- Support the Project Management team through, Capturing/Interpreting/Inputting/Maintaining Sales Orders; Input/Participation at production meetings; Maintaining/Updating all project information through ERP system; Ship Schedules; Project/Product expediting; Monitoring/Maintaining critical project/program timelines; and Coordinating shipments and deliveries
- Management of: order entry data, manufacturing and shipping documentation
- Develop competencies and technical skills focusing on design, detail, quality and engineering of our products
- Maintain and manage individual project schedules through: assistance in coordinating manufacturing, shipping, and installation
- Provide shipping instructions as required, including customer shipping specifications
- Provide customer service, sales support and backup to Project Management
- Complete individual store quantity take offs (multi store roll out programs)
- Maintain and update running inventory reports for team and customer and distribute as required
- Develop cost proposals for final review by project team
- Upload and organize various field reports and other information on internal or external web-based sites
- Assist in managing finished goods inventory related to assigned customer(s)
- Provide customer service and day-to-day maintenance on small accounts/programs, with limited follow up from the Project Manager
- May be required to mentor/train junior level Project Coordination associates in areas such as: Project fundamentals, Customer Advocacy, ERP knowledge and day-to-day requirements of projects
Qualifications
- 7+ years working in an administrative/project coordination capacity, preferably in the consumer environments industry
- Must have a proven ability to create and maintain spreadsheets utilizing MS Office Programs such as Work and Excel
- An understanding of ERP fundamentals is preferred
- Experience in wood and/or metal manufacturing in an asset
- Architectural/Interior Design technical knowledge expertise is preferred
- Must be able to work independently while multi-tasking
- Ability to express oneself professionally utilizing both verbal and written communications
- Organizational skills and a team player mentality is critical
- Unparalleled Customer Service Focus
- Proven ability working on multi-million-dollar accounts as a lead administrator/coordinator
Hourly Pay Range: $30.00-35.00 per hour, dependent on experience*
*pay range may be adjusted depending on cost of living
Bonus/Incentive Pay:
A discretionary annual bonus based on Company and business unit performance may also be provided.
Benefits currently offered to our employees:
- Medical insurance
- Health savings account with company contribution
- Dental insurance
- Vision insurance
- Basic and voluntary life insurance
- Disability insurance
- 401(k) plan with company match
- Paid vacation and holidays
- Stock purchase program with employee discount
- Educational reimbursement
- Wellness programs and challenges
- Other supplemental benefit
The Company is an Equal Opportunity Employer.
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