Onboarding Project Manager (6 month contract)

We are looking for an Onboarding Project Manager who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization.

Are you:

• Well-versed in project management and leadership?

• Excited about a role that is focused on process improvement and that provides a solution-oriented approach?

As the Onboarding Project Manager- Business, you will effectively drive the implementation of new customers/programs; setting appropriate expectations, and delivering agreed upon results on time and without service interruption. This position leads new business implementations and solicits support from the Project Specialist as needed. You will demonstrate initiative to ensure the success of the cross-functional team in on-boarding the client.

A Day in the Life

• Work with clients and internal stakeholders to create onboarding strategy

• Identify critical milestones and risks; establish timeline; craft onboarding project plan 

• Oversee the execution of the onboarding plan

• Make adjustments to onboarding strategy/approach based on observed results; identify cross functional process linkages and facilitate coordination and improvements

• Ensure compliance to project deliverables, standard operating procedures, business practices, compliance and/or regulatory requirements

• Perform call facilitation, follow-up and validation for task execution; trouble shooting and resolving issues to ensure timely execution

• Record project progress and provide proactive report-outs to internal and external stakeholders

• Participate in prospecting and sales cycle (visits, proposals, presentations); educating customer on products, services and processes

• Serve as ‘voice of the customer’ for product management, operations, sales, market intelligence, and proposal teams

• Lead or participate as a Subject Matter Expert in cross-functional projects; as requested by the business.

Requirements

• Bachelor’s degree or equivalent business experience, MBA preferred

• PMP is preferred

• Experience in leasing industry, specifically in financial services, operations or customer service desired.

• Project management experience (2+ years)

• Demonstrated change management experience, managing work teams and/or driving cross-functional activities.

• Travel required could be up to 25%

• Strong PC proficiency (including Microsoft Suite including: Word, Excel, PowerPoint, and Outlook; and project management software Visio, MS project)

The hiring base salary range for this position is $76,300 - $104,900 annually. Actual compensation within this range will be dependent upon the individual’s knowledge, skills, experience, equity with other team members, and alignment with market data.

{Internally, this role will be called, Implementation Project Manager}