About Us
Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
Sophos is seeking a experienced and motivated Incident Response Analyst to join our Rapid Response (RR) service. The Sophos RR team is an elite group of incident responders that are engaged by organizations worldwide to respond to and neutralize cyber threats. Specializing in industry-standard forensic tools and Sophos technologies, the team provides comprehensive investigations, response actions, remediation guidance, and root cause analysis to combat a wide range of cybersecurity incidents.
As an Incident Response Analyst 2 on the Sophos RR team, you will collaborate with a dedicated group of experts to neutralize critical security incidents for customers of varying sizes and industries. In this role, you will be responsible for conducting large-scale investigations across customer networks and performing forensic analysis using leading industry tools to identify indicators of compromise (IOCs) and adversary tactics, techniques, and procedures (TTPs). Reporting to the Team Lead, Incident Response, you will take daily direction from the Incident Response Lead and will be responsible for documenting findings and providing consistent feedback on the investigation’s progress.
What You Will Do
- Perform in-depth forensic analysis of systems as directed by the Incident Response Lead
- Acquire full disk and triage images of Windows, Mac, and Linux systems for investigation
- Investigate customer networks for suspicious and malicious activity
- Leverage tools such as XDR and OSQuery to perform large-scale threat hunts
- Identify systems of interest related to ongoing investigations
- Maintain detailed and accurate documentation, including meeting notes and investigative findings
- Document IOCs and contribute to the development of threat intelligence
- Collect sample files from customer devices as part of incident investigations
- Conduct searches through OSINT sources
- Log work hours accurately for each customer engagement
- Complete assigned training and development programs as directed by the Team Lead
- Be able to communicate effectively with Rapid Response customers
- Run customer update calls when the Incident Lead is absent
- This position requires supporting PST/MST time zone.
What You Will Bring
- 3+ year experience in a dedicated Incident Response role or 5+ years in a security related role with incident response responsibilities
- Excellent understanding of Windows logs and forensic artifacts
- Strong understanding of hypervisors and virtualization
- Experienced in conducting full disk and triage image acquisition, and industry standard tools such as FTK Imager and CyLR
- Extensive experience and knowledge of mapping adversary behavior to the MITRE ATT&CK framework
- Demonstrated experience working with common open-source forensic utilities such as Eric Zimmerman Tools, The Sleuth Kit, Plaso Log2Timeline, Volatility, ChainSaw, etc.
- Passion for cyber security, incident response, and digital forensics
- A desire for continuous learning
- Strong written communication skills
- A team-player attitude with a willingness to share knowledge
- Ability to work some weekends and holidays
- Experience leading BEC investigations
- Undergraduate education in Cybersecurity, Computer Science, or comparable
- Cybersecurity certifications (e.g. SANS GCFA, OSCP, CISSP, or similar)
- Experience with SIEM technology (e.g. Splunk, ELK, etc.)
- Ability to lead and direct customer engagements when the Incident Lead is absent
- Capable to lead smaller compromise assessment or BEC engagements
- Willingness to work occasional overtime during peak times or holidays
- Experience writing OSQuery or SQL queries
- Experience writing PowerShell, Python, or Bash scripts
In Canada, the base salary for this role ranges from $87,000 to $145,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact [email protected].
