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About Us
Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence.
Every person here is a key player in our success. We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox.
Job Description:
The Inside Business Development Manager will be responsible for delivering consistent performance results in sales achievement, account development and executing strategic objectives of Hydrafacial within a defined geographical area. Additionally, they will be responsible for collaborating with Hydrafacial Business Development Managers, Regional Training Specialists (RTS) and Capital Sales Managers (CSM) for trainings as well as advanced and continual business planning and marketing support for all practice development activities. The Inside Business Development Manager will also be responsible for driving tier ups, second system, trade up sales, and increase treatment procedures within a practice to increase consumable/product sales within their assigned territory. The IBDM assigned to the region will be responsible for engaging with inactive and low volume accounts (Silver Circle tier) with the end goal of re-activating and graduating those accounts. As the primary point of contact, will connect with customers via phone, email and virtual meetings to provide business development and marketing support.
What you’ll do:
Primary Responsibilities:
Manages a territory of Hydrafacial customers, introducing them to new products, procedures, and protocols and providing business development and marketing support to assist with their success with the award winning Hydrafacial.
Helps clients understand how to position the Hydrafacial treatment inside their practices and businesses, ensuring the consistent reordering of consumable products that produce great outcomes for customers.
Helps physician practices and spas improve their top and bottom lines with Hydrafacial.
Drives additional device purchases (2nd systems/trade ups) within current customer base.
Utilizes trunk stock effectively to increase booster penetration and overall utilization.
Develops individualized business plans to drive growth through strategic positioning, menu planning and in office pull through initiatives.
Reviews Loyalty for both the provider program and my beauty health app for customers.
Provides continuous virtual training for new estheticians, refresher training and booster training.
Provides full office support including teaching patient consultation, coaching, front desk training.
Communicates value proposition of Hydrafacial to reinforce customers decision to use/purchase product.
Attends annual Global Sales meetings, Mid-year/Regional meetings, and potentially support HFX if/when needed.
Works professionally and respectfully with regional directors, business development managers, customer support, sales support, accounting, and tech teams to ensure best customer service practices.
Educates clients on how to utilize the online ordering platform to optimize clients ordering experience
Utilizes Salesforce for the REQUIRED daily documentation of meetings, calls, trainings, and emails
Performs other duties as assigned.
What you need to know:
Experience/Skills/Education:
Required:
High school diploma or GED required.
Ability to provide specific examples of your success helping medical practices or med-spas build a business around your products.
Manage creation of tools, processes and programs designed to drive patient volume at an owner-operated business level.
Demonstrate high levels of Clinical, Sales and Business Acumen
Exceptional communication, planning and organizational skills.
Ability to forge strong relationships with clients to increase utilization.
Ability to strategically upsell, forecast and leverage resources to achieve goals.
Willingness to attend events if/when needed.
Preferred:
French speaking preferred.
College degree in business administration or related field preferred.
Aesthetic license is preferred.
#LI-Remote
Hydrafacial is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, gender identity, gender expression, age, disability, genetic information, pregnancy or any other protected characteristic as outlined by color, federal, state or local laws. We are committed to working with and providing accommodation to applicants with physical and mental disabilities.
Hydrafacial does not accept unsolicited assistance or resumes/CVs from third party search firms. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral or CV/resume submitted by a search firm to any employee at our company without a valid written search agreement. If we need additional support, we will be sure to reach out directly to one of our preferred providers. Please no phone calls or emails.
